Interesting reading on Sentech Site

[flyboy]

See specifically their classification of Broadband. Hmm I signed up for a Broadband mywireless service yet I dont get what they claim to be the bare minimum. This is from their mouths and published on the Internet for the world to see so we should get what we pay for and that is a MINIMUM of 128k!

http://www.sentech.co.za/index.php?module=ContentExpress&func=display&ceid=148&bid=23&btitle=PressRoom&meid=161

 

[kaspaas]

This should be forwarded to ASA as additional evidence that might assist them in judging the complaint against Sentech



South Africa needs World Class Broadband at World Competitive Prices.

 

[flyboy]

I was also thinking about ASA. Just wanna see what other people's opinions are. I must admit I have been unable to follow up with ASA as my weeks been crazy but I set aside some time tomorrow morning.

 

[antowan]

This is indeed interesting reading and personally I think it is good grounds for an ASA complaint.

Regards
Antowan

<<<>>>Black holes are where God divided by zero.<<<>>>

 

[Kai]

"Broadband refers to a connection speed from 128Kbps and higher from the end user to the network provider."

from the end user to the network provider - they don't say anything about what happens from there... ugh. these guys are SO sly!

<hr noshade size="1"><font size="1"><i><div align="right"><font color="red">i haven't lost my mind, it's backed up on disk somewhere...</font id="red">
tower82.randparkridge.jhb|13% signal|256k package</div id="right"></i></font id="size1">

 

[Luke7777]

<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by Kai</i>
<br />"Broadband refers to a connection speed from 128Kbps and higher from the end user to the network provider."

from the end user to the network provider - they don't say anything about what happens from there... ugh. these guys are SO sly!
<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

Which in my book means that a speedtest between myself and Sentech MUST CONSTANTLY deliver 128Kbps. From there on the internet takes over (read "able to pass the buck") and no one will guarantee that part

128K|21%|13SNL|66 Menlopark 2530

 

[flyboy]

The thing is ... even downloading email happens at 1KBps. If according to their definition it is the connectin between the users equipment and their network - downloading email must happen at 100% of your capacity, no matter how congested their internet is.

 

[Comrade Borris]

Have just left a msg with

MAUREEN MPHATSOE: EXTERNAL COMMUNICATIONS MANAGER
TELEPHONE NUMBER: (011) 691 7050
FAX NUMBER: (011) 691 7120

Apparently she is the person to speak to for queries relating to the MyWi service. She will apparently be calling me back after 3.

*sigh*

Hope this works


<div align="left"><font size="2"><font face="Trebuchet MS"> |<font color="blue">256k</font id="blue">| |<font color="blue">26%</font id="blue">| |<font color="blue">66<font color="black">/</font id="black">HYDEPARK</font id="blue">| [:X][8D][:X]
</font id="Trebuchet MS"></font id="size2"></div id="left">

 

[kickass72za]

Record the call for quality purposes......

 

[gripen]

and for mp3 purposes.....

 

[Comrade Borris]

Still waiting. No call


<div align="left"><font size="2"><font face="Trebuchet MS"> |<font color="blue">256k</font id="blue">| |<font color="blue">26%</font id="blue">| |<font color="blue">66<font color="black">/</font id="black">HYDEPARK</font id="blue">| [:X][8D][:X]
</font id="Trebuchet MS"></font id="size2"></div id="left">

 

[noswal]

This from the above link says to me FAST CONNECTION, FAST SPEED

"MyWireless is an IP based multi-media (audio, video, text and data) service provided on the 2.5 GHz to 2.7 GHz RF spectrum, that provides a fast Internet connection from the high powered base station directly to the end user’s wireless modem.

The technology is based on the globally recognized 3G Universal Mobile Telecommunications System (UMTS) standard."

The Advertising Standards Authority can be contacted here!

http://www.asasa.org.za/feedback.aspx






_________________________________________________________________________
No more catenna, now its a custenna

 

[MyLowBandwidth]

That link is dead....or is it my connection thats dodgy again?

See, when it matters Sentech are on the ball!!!

Cape Town 128K 18% Tower 22 (Salt River) PPPoE, IPCop

 

[MyLowBandwidth]

It was my connection. Up for 1 minute, down for 3 hours.

Methinks I shall call Maureen Fatso too.

Cape Town 128K 18% Tower 22 (Salt River) PPPoE, IPCop