I have been having an intermittent connection on and of for over a month. During this last week I called support twice- the second time was Friday. It was apparently escalated to Frogfoot but I have had no feedback at alll and it is still bad it disconnects every 5 minutes and then I have to reconnect. It makes working very difficult. I work Sundays so this lack of response is impacting my productivity
My ticket is COOL-20210423-669505
Is there any chance of getting feedback from frogfoot, or better still can they come and sort out my issue- it is just so unprofessional to deliver this type of service
My ticket is COOL-20210423-669505
Is there any chance of getting feedback from frogfoot, or better still can they come and sort out my issue- it is just so unprofessional to deliver this type of service
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