So we don't have insight into Telkom's LTE network. Unlike MTN LTE where we have some control, Telkom manage that portion.
Having said that, we have been engaging with them on our client's behalf, especially around packet loss and latency. They have greatly improved the packet loss issue, but until the west cables come back online, they may not be able to fully restore the overall experience with the resources available.
We'll continue to monitor and give feedback to them - hopefully wherever improvements can be made, we can get some action in those areas.
Thanks for the feedback, AfriMan !
I'd say that around 80 - 90% of what I use now works as it did before the cable break, so any issues are limited.
There seems to have been marked improvement since I originally wrote.
Please post a bulletin thread on your sub-forum once things have been restored (ie. the cable fixed, and data used on it 100% of the time again), assuming there's not a full article on it in MyBB.