iPhone 5S going mental - what are the reset options?

[Cassady]

I'm going to take a shot in the dark here- but is there not the possibility that this issue is related to your AppleID issue? It could be possible that the iCloud bug is triggered by your use of a refurbished iPhone 5S (which I suspect yours is, as Core do not do replacements with new devices).

Perhaps see if you can sort that issue out, and the impact it has on this issue. The timing of this incident seems to correlate with when your 5S was replaced.

Hmm. I would never have connected those dots - but you might be on to something. The phone was replaced beginning September - and that's more or less when I started having issues.

I will get on the horn with them tomorrow, and see what gives.

As for my other issue - it's improving, but wouldn't say it's sorted. 55mb today, and 2/3's of that, is still Documents and Sync - and I've hardly used it. Not ideal.

 

[SauRoNZA]

I'm going to take a shot in the dark here- but is there not the possibility that this issue is related to your AppleID issue? It could be possible that the iCloud bug is triggered by your use of a refurbished iPhone 5S (which I suspect yours is, as Core do not do replacements with new devices).

Perhaps see if you can sort that issue out, and the impact it has on this issue. The timing of this incident seems to correlate with when your 5S was replaced.

Unless the phone wasn't fully reset o factory defaults that should make no difference whatsoever.

Even if it wasn't reset I'm pretty sure when an Apple ID out it has no more command of the system and therefore can't do syncing and burn data.

 

[ghostR]

IPhone, meet bin. I'm sure you'll have a relationship for about a week.

 

[Maverick Jester]

Unless the phone wasn't fully reset o factory defaults that should make no difference whatsoever.

Even if it wasn't reset I'm pretty sure when an Apple ID out it has no more command of the system and therefore can't do syncing and burn data.

Sure, but it's a possible variable that should be checked, IMO. It's quite possible that there's a bug in Apple's iCloud system that still has some devices locked onto old iCloud data, keeps trying to sync said data to device, yet is failing because the iCloud account is missing from the device. And considering that the OP started having these odd issues since his iPhone was replaced, I'd have it looked at.

That is, of course, if he was issued a refurbished device and not a new one as believed. But, better to eliminate all possibilities.

 

[Cassady]

Ja – dropped emails to Core now, will hopefully hear from them soon.

Things haven't been fixed.

Since reset yesterday on 11 March 19:44, a total of 95,2 MB have been used, of which 80,3MB are System Services, with Documents and Sync using 70,4MB.

Joy.

 

[jacques is hier]

Take the thing back to the iStore and let rhem fix it. My phone rarely uses more than 3 MB of data on Systems Services per day.

 

[Cassady]

Take the thing back to the iStore and let rhem fix it. My phone rarely uses more than 3 MB of data on Systems Services per day.

Might have to. Logged out of iCloud, and it's stopped - so that's the problem. Will see what comes back from Core.

It's quite a drive through to V&A - so will first wait and see.

 

[Cassady]

Happy to report that I think my problems are over.

Since Friday at 15h30, nothing further has been used by Documents & Sync in iCloud, and usage is accordingly back to where it should be.

Solution – as suggested here and over at iphoneza.co.za – I created a new iCloud account, signed out of the old one on all my devices, and then signed in on the new one. Lost a bit of data here and there, but managed to get most of it back – was a bit of a wake-up call regarding how many apps etc. were actually using the Cloud.

Still don't really know what went wrong – somewhere along the line, something must have become corrupted, and with all the updates simply taking placing on top of each previous version, it must have somehow exacerbated the issue, until it resulted in battery drain and data burn.

Thanks again for all the suggestions and tips. Will pop something up in the other thread, when Core eventually decides to respond to my emails.