Is Home Connect legit?

doodlesZHS

Active Member
Joined
Dec 15, 2017
Messages
92
Just out of interest,what are your experiences with them,I am switching isps to Home Connect with octotel but I've waited about 10 working days so far however I should of phoned and checked more often as the person I spoke to sounded new and clueless the first time I phoned and perhaps communicated to octotel that I'm a new installation for fiber as well?

I was considering cool ideas as they are similarly priced for 30/30.

Should I rather cancel and go for cool ideas?
 

op365

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Joined
Apr 29, 2010
Messages
191
Having the same experience with SADV... If not installed by COB tomorrow I am canceling...
 

doodlesZHS

Active Member
Joined
Dec 15, 2017
Messages
92
Having the same experience with SADV... If not installed by COB tomorrow I am canceling...
Seems one has to really call them to death daily to remind them to do their job otherwise you stuck in shitecreek!
 

SureThing

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Joined
Jun 26, 2018
Messages
316
They have provided good service thus far. Like all SP's the service level increases with the better or more expensive package you choose.
 

TStringList

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Oct 24, 2014
Messages
143
Used them for a couple of years.

They are fine apart from the occasional maintenance issues.
 

GhostSixFour

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Nov 9, 2009
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They have provided good service thus far. Like all SP's the service level increases with the better or more expensive package you choose.

What? Were do you get that from? Service has been the same for me, I've been on packages ranging from 10mb and now on 100mb and no issues.
 

GhostSixFour

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I got it from.my own experience..
Comprendo.

So you've used multiple packages then from every service provider - and you've required support on each package from each provider? Seeing as how that is what your statement implies.
 

SureThing

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Jun 26, 2018
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316
So you've used multiple packages then from every service provider - and you've required support on each package from each provider? Seeing as how that is what your statement implies.
Like I implied, I started out with lower packages and moved up to more expensive packages and that was my experience. The end.
 

GhostSixFour

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Like I implied, I started out with lower packages and moved up to more expensive packages and that was my experience. The end.

Nope...

Like all SP's the service level increases....

Thus, saying that all of the SP's improve their service on higher packages. The only way that you could possibly make a statement like that, is if you've been on various packages with every provider available.
 

joshuatree

Expert Member
Joined
Jul 2, 2012
Messages
2,256
This is for somebody else, looking at Vumatel ISPs to connect to with minimal initial costs.

It seems Home Connect isn't charging a connection fee, not sure about installation fee, but also not sure yet if a fibre ONT has been installed previously at the premises.

Can Home Connect be recommended as an option at the moment?

Myself was with RocketNet, without any complaints.
 

Diesel44

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Joined
Oct 9, 2008
Messages
198
This is for somebody else, looking at Vumatel ISPs to connect to with minimal initial costs.

It seems Home Connect isn't charging a connection fee, not sure about installation fee, but also not sure yet if a fibre ONT has been installed previously at the premises.

Can Home Connect be recommended as an option at the moment?

Myself was with RocketNet, without any complaints.
I am currently a H-C on Vumatel.

I am having constant problems with their support and their accounting department.

Also decided to leave them. I just cannot take this anymore.
 

The_Ogre

Honorary Master
Joined
Apr 30, 2010
Messages
25,863
This is for somebody else, looking at Vumatel ISPs to connect to with minimal initial costs.

It seems Home Connect isn't charging a connection fee, not sure about installation fee, but also not sure yet if a fibre ONT has been installed previously at the premises.

Can Home Connect be recommended as an option at the moment?

Myself was with RocketNet, without any complaints.
Well, Afrihost doesn't charge a connection fee either. Just sayin'...
 

rvZA

Executive Member
Joined
Jan 3, 2021
Messages
6,442
Just out of interest,what are your experiences with them,I am switching isps to Home Connect with octotel but I've waited about 10 working days so far however I should of phoned and checked more often as the person I spoke to sounded new and clueless the first time I phoned and perhaps communicated to octotel that I'm a new installation for fiber as well?

I was considering cool ideas as they are similarly priced for 30/30.

Should I rather cancel and go for cool ideas?

I have been with them and Evotel for about 2 years now. Great service from HC.
 

RocketNet-Rep

Well-Known Member
Company Rep
Joined
Aug 12, 2017
Messages
394
This is for somebody else, looking at Vumatel ISPs to connect to with minimal initial costs.

It seems Home Connect isn't charging a connection fee, not sure about installation fee, but also not sure yet if a fibre ONT has been installed previously at the premises.

Can Home Connect be recommended as an option at the moment?

Myself was with RocketNet, without any complaints.
Happy to answer questions related to RocketNet.
 

Charlesjjm

Senior Member
Joined
Dec 2, 2014
Messages
622
Having the same experience with SADV... If not installed by COB tomorrow I am canceling...
SADV has to be the worst ISP I've had to deal with in my life. Unfortunately, they were granted exclusive rights in Melrose Arch. It took 8 months to get fibre installed, from the day I signed up. At the office, I'll be rid of them at the end of this month.
 

SHANRSA

Well-Known Member
Joined
Nov 14, 2012
Messages
124
Home-Connect on Vumatel 200/200, been fine with the occasional Vumatel issue.
 
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