Is it standard procedure that brake-pads are excluded from an extended service plan?

NarrowBandFtw

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covered by BMW's motorplan, I should know, I drove mine like I stole it all the time, went through brake-pads like toiletpaper ... luckily the thing had sensors to detect early wear and I had multiple additional sets of brake-pads replaced under motorplan in between normal service intervals

also, to whoever bought the thing after I traded it in: my condolences and apologies
 

Aghori

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10000km in dealer terms is like another 50000km usually. They use that phrase because they got in crap for telling people that their pads are finished when they were not. Most brake pads have indicators that tell you its time to replace these days so wait for that noise or have them checked by someone not trying to make a buck.

Exactly.

Renault told me that I need to replace "Front brake pads" immediately on the post-service report. I decide to take a look and it has more than 60% life left on it...
 

geezer

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It seems that some drivers are exceptionally hard on brakes, literally and figuratively. I always get in excess of 100 000km on a set, while some of my colleagues are averaging at less than 50 000km on a set. My previous car was a Hyundai Elantra 1.8 and at the last service (105 000km) before I traded it in I was told it should be done at the next service in 15 000km. Needing brake pads replaced at only 35 000km is something I have never needed to do.
 

pinball wizard

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It seems that some drivers are exceptionally hard on brakes, literally and figuratively. I always get in excess of 100 000km on a set, while some of my colleagues are averaging at less than 50 000km on a set. My previous car was a Hyundai Elantra 1.8 and at the last service (105 000km) before I traded it in I was told it should be done at the next service in 15 000km. Needing brake pads replaced at only 35 000km is something I have never needed to do.
I agree with that. I would add that not all pads are created equal, some will by design wear faster than others.
 

Neuk_

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I have never seen a service plan that includes wear and tear items such as brake pads.

Reminds me that I need to take another look at my brake pads, the wear indicator has been going off for nearly 18 months now.
 

Drifter

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Wahahaha, Fraud wanted to replace my brake pads on my 30K service, quoted me R12K, and that was in 2014. I asked why, you can see the pads dont need replacing. "Coz the book says so sir".
 

rodga

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I have never seen a service plan that includes wear and tear items such as brake pads.

Reminds me that I need to take another look at my brake pads, the wear indicator has been going off for nearly 18 months now.
makes sense seeing how slow you drive...
 

rodga

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It seems that some drivers are exceptionally hard on brakes, literally and figuratively. I always get in excess of 100 000km on a set, while some of my colleagues are averaging at less than 50 000km on a set. My previous car was a Hyundai Elantra 1.8 and at the last service (105 000km) before I traded it in I was told it should be done at the next service in 15 000km. Needing brake pads replaced at only 35 000km is something I have never needed to do.
Have all these people that had their pads replaced actually checked it out for themselves? I think the most dealers will try and make a quick buck by saying it needs to replaced when it doesn't need to, perhaps that is another factor to consider.
 

Craig_

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It seems that some drivers are exceptionally hard on brakes, literally and figuratively. I always get in excess of 100 000km on a set, while some of my colleagues are averaging at less than 50 000km on a set. My previous car was a Hyundai Elantra 1.8 and at the last service (105 000km) before I traded it in I was told it should be done at the next service in 15 000km. Needing brake pads replaced at only 35 000km is something I have never needed to do.

On my car I did front brake pads and discs at 60k and again at 110k, rear brake pads and discs are still factory at over 150k km, but the rear pads are now coming towards it end. Wife's car eats pads and discs, but she sits in stop go traffic constantly so that is the probable cause. Driving style and the type of traffic people do probably has the biggest affect on pads.
 

bwana

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Was told this would be +/- R5k
I did mine the other day - cost me R600 for the pads from Midas and an hour of my time. That's a lot to charge even if they're replacing the disks.
 

AstroTurf

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Noticed that the new car sales guys are suffering at the moment, last time I took my car in for a service on the service plan they tried to Upsell me everything from wipers to break pads to gearbox linkages.

They usually also have the car a wash when done, that did not even happen.

Anyway, pinch of salt...
 

Cius

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Never let a dealership do any work like brakepads. They rob you blind. Had a dealer tell me my brakepads need replacement on a Honda Balade for 4K. Said leave it I will do it myself. They then also said but the disks need a skim for another large sum of money. I took my tyres off and checked and the brakepads where less than 50% worn and there was no lip on the disks to skim. They are stealerships, not dealerships when it comes to any out of warranty work.

I do my own brakepads now for R600 and an hour of time or if I don't have the time a private mechanic charges me about 1K for the job.
 

B-1

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It seems that some drivers are exceptionally hard on brakes, literally and figuratively. I always get in excess of 100 000km on a set, while some of my colleagues are averaging at less than 50 000km on a set. My previous car was a Hyundai Elantra 1.8 and at the last service (105 000km) before I traded it in I was told it should be done at the next service in 15 000km. Needing brake pads replaced at only 35 000km is something I have never needed to do.

I find if you overheated them then they either go rock hard and eat the disk or they wear much more rapidly. But it also has a lot to do with driving style if you gear down with a manual car and mostly coast to a stop that uses much less than rushing up to the stop/traffic light and jumping on the brakes. If you drive decently they tend to last longer.
 

Boomstomp

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Same with Audi, everything in the service was included, oil and brake pads too.
Audi has a maintenance plan or service plan option!

Maintenance plan: everything except fuel and tyres covered.

Service plan: only items related to services are covered - brake pads would be excluded from this.
 

Geoff.D

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I commute about 60 km's return, and spend about 50 minutes in my car each day – at least, that was how it used to be, prior to the whole WFH thing.
Bought my Corolla D4D in July 2018 – and have only now put 35k on the clock.

Took out an extended service plan at time of purchase, which extends cover from 90k to 150,000 km.
At last service, was told rear brake pads need replacing in the next 10,000 km's or so.
Was told this would be +/- R5k – I queried on whether or not this was covered by the ESP – was informed it was not.

Checked the T&Cs, and sure enough – brake pads aren't listed under covered items. Consumables, all the various filters, cambelt(?) adjustment and maintenance is in.

I was surprised to hear brake pads were not included – pretty much took out the ESP under the impression that I wouldn't need to pay for anything in terms of "standard" maintenance until 150k on the clock.
Obviously my fault for not checking what was included (as opposed to relying on a discussion around it) – but still curious: Is it "normal" to exclude brake-pads from an ESP?
What do other manufacturers do? Brake pads are then not a "standard" consumable, when it comes to Service Plans, presumably?
That is precisely why extended service plans are just a scam!
 
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