IS line packet loss or poor upload

[Freak_c]

I'm hoping some tech wiz can help me figure out what is wrong or happening o my line.

Couple weeks ago i was hit by lightning, got a new router, setup and noticed that gaming and streaming weren't as they were. Checking all settings and everything was good, sync, attenuation, noise all in the excellent levels. Gaming was very laggy and streaming was fine but wouldn't hold a contestant 1080p and would drop to 240p every no and then and build up again to 1080p. Then after a few minutes drop to 240p or 384p and build up and repeat. (Busy uploading a video of the gaming issue on PS4 so you can see)

Then one day i got the port rest and everything went to super awesome and how it was. Great, until this morning. I unplugged the router for 3 hours or so due to lightning. When i connected again it is doing to same thing as before. So i have gotten the port reset 3 times today to no win. Some were a little better and one time it was worse.

I did a traceroute and all looks ok (as far as i can tell, see below)

Is this something on the line, even though it all shows 100%? Something at the port hub box? must i wait?

Any shedding of light is much appreciated

Traceroutes:

Microsoft Windows [Version 10.0.16299.125]
(c) 2017 Microsoft Corporation. All rights reserved.

>tracert www.afrihost.com

Tracing route to www.afrihost.com [104.20.30.244]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms homestation.setup [192.168.1.1]
2 * * * Request timed out.
3 19 ms 18 ms 18 ms jhb-up7.ip.adsl.co.za [169.1.5.6]
4 18 ms 18 ms 18 ms jhb-net1.ip.adsl.co.za [169.1.5.52]
5 17 ms 18 ms * 169-1-5-74.ip.afrihost.co.za [169.1.5.74]
6 18 ms 21 ms 33 ms cloudflare.ixp.joburg [196.60.8.198]
7 18 ms 18 ms 18 ms 104.20.30.244

Trace complete.

>tracert www.netflix.com

Tracing route to www.eu-west-1.prodaa.netflix.com [52.209.214.74]
over a maximum of 30 hops:

1 1 ms 3 ms 4 ms homestation.setup [192.168.1.1]
2 * * * Request timed out.
3 19 ms 19 ms 17 ms jhb-up7.ip.adsl.co.za [169.1.5.6]
4 20 ms 19 ms 21 ms jhb-net1.ip.adsl.co.za [169.1.5.52]
5 18 ms 19 ms 18 ms 169-1-5-74.ip.afrihost.co.za [169.1.5.74]
6 18 ms 19 ms 17 ms 41.169.57.218
7 * * * Request timed out.
8 183 ms 183 ms 194 ms if-ae-2-2.tcore1.JSO-Johannesburg.as6453.net [216.6.55.85]
9 192 ms 193 ms 191 ms if-ae-4-2.tcore1.KLT-Cape-Town.as6453.net [41.206.178.2]
10 184 ms 185 ms 184 ms if-ae-5-2.tcore2.PV9-Lisbon.as6453.net [80.231.159.61]
11 192 ms 191 ms 190 ms if-ae-2-2.tcore1.PV9-Lisbon.as6453.net [80.231.158.5]
12 187 ms 183 ms 183 ms if-ae-1-3.tcore1.SV8-Highbridge.as6453.net [80.231.158.30]
13 184 ms 183 ms 183 ms if-ae-2-2.tcore2.SV8-Highbridge.as6453.net [80.231.139.1]
14 * 178 ms 178 ms if-ae-11-2.tcore1.L78-London.as6453.net [80.231.139.42]
15 177 ms 178 ms 177 ms if-ae-17-2.tcore1.LDN-London.as6453.net [80.231.130.130]
16 185 ms 186 ms 185 ms 80.231.60.123
17 185 ms 184 ms 188 ms ae-2.r02.londen03.uk.bb.gin.ntt.net [129.250.4.131]
18 185 ms 183 ms 183 ms 82.112.101.106
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 197 ms 197 ms 199 ms 54.239.44.140
23 * * * Request timed out.
24 212 ms 214 ms 204 ms 52.93.6.140
25 * * * Request timed out.
26 221 ms 216 ms 230 ms 52.93.101.44
27 * * * Request timed out.
28 ^C

 

[Freak_c]

Anyone have any thoughts or ideas?