Is Multichoice adding in insurance without one ordering?

bekdik

Honorary Master
Joined
Dec 5, 2004
Messages
12,860
I just got an email thanking me for my "Decoder Care Contract (DCC) activation". I never ordered any such thing, it ha apparently been slipped in as part of the April price increase.

This smacks of an illegal transaction.
 

cpu.

Executive Member
Joined
Jun 23, 2010
Messages
5,423
I just got an email thanking me for my "Decoder Care Contract (DCC) activation". I never ordered any such thing, it ha apparently been slipped in as part of the April price increase.

This smacks of an illegal transaction.
Is it on your invoice?
 

bekdik

Honorary Master
Joined
Dec 5, 2004
Messages
12,860
Is it on your invoice?

No, but they are showing an outstanding amount to be paid 2 May, but I've not received an invoice.

Statement shows zero balance,
no outstanding transactions,
Balance shows 30.45 apparently raised out of thin air.
 

Papy

New Member
Joined
Mar 31, 2017
Messages
2
decoder insurance is for dstv client to ask for. it is not activated automatically.
But if they did activate it, u can cancel by calling 0112892222.
 
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