Is the first 7 days still unlimited 24/7

ronnie_94

Expert Member
Joined
Jan 10, 2016
Messages
1,031
Is the first 7 days still unlimited 24/7 on new orders? Received mine today but do not see anything about it.
 

DearHeart

Expert Member
Joined
Jun 22, 2005
Messages
1,423
I received my SIM today and my peak limit is set to 0gb, but it’s now past 6 and I am still streaming DSTV Live.

PS I just checked my account and it shows that I used 0.38gb at R16 of peak data. That is a bit disconcerting because if I left the house with a large download in progress...
 
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WarriorWolf

Active Member
Joined
Aug 10, 2019
Messages
85
I received my SIM today and my peak limit is set to 0gb, but it’s now past 6 and I am still streaming DSTV Live.

PS I just checked my account and it shows that I used 0.38gb at R16 of peak data. That is a bit disconcerting because if I left the house with a large download in progress...
Someone mentioned something like this in another thread:

It's because they apply pro-rata. To make up the maximum of the R250 from the uncapped deal, they charge you normal rates when you use data between 6PM-11PM.

So let's say you only have to pay R170 for this month (pro-rata on the unlimited cap deal).
Now there's a limit in place where you can accrue charges during 6PM-11PM until you hit the cap of R250, then it cuts off, unless you increase the limit.
 

cavedog

Honorary Master
Joined
Oct 19, 2007
Messages
22,660
Someone mentioned something like this in another thread:

It's because they apply pro-rata. To make up the maximum of the R250 from the uncapped deal, they charge you normal rates when you use data between 6PM-11PM.

So let's say you only have to pay R170 for this month (pro-rata on the unlimited cap deal).
Now there's a limit in place where you can accrue charges during 6PM-11PM until you hit the cap of R250, then it cuts off, unless you increase the limit.

Yes even with a Limit set of R250 the time the uncapped deal is activated it's pro rata so the first month there will always be some allowance of peak data if you set the limit to R250. From the following month where you have the uncapped option from the 1st day of the new month the R250 limit will prevent peak usage.
 
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