Is there a problem with network in Midrand or any upgrades taking place?

M

Mr K

Senior Member
Joined
Feb 7, 2010
Messages
911
Hi,
From last 2 hours i am only connected to EDGE in Midrand. From last week i am getting download speeds like 5 Mbps. But today its only EDGE. Is anybody else in midrand also having problem? Is it a known network issue, if yes when will it be back?
 
S

Sentari

Active Member
Joined
Dec 8, 2008
Messages
39
I just had a problem connecting the in West Rand in Joburg.

Problem seems to be fixed now.
 
S

Sentari

Active Member
Joined
Dec 8, 2008
Messages
39
Very weird problems i'm having. Oh well will see if anyone else is having problems
 
D

DoubleT

Active Member
Joined
Nov 8, 2007
Messages
54
I've had trouble since yesterday (im in hatfield, pta). Edge only. With occasional 3g access only to be dc'd like a min later.
 
M

Mr K

Senior Member
Joined
Feb 7, 2010
Messages
911
Hi CEO/CTO/Cell c,
Please check what is happening to cell c network in Midrand? There is difinately something going on because my internet with 95% signal on HSPA+ has gone down to Edge with 20 % signal. It is like that from 6 o clock this evening may be even before that because i only logged in at 6. In the whole 4 hour period for 10 minutes it is connected to WCDMA/HSDPA/3g with 20% signal but there is not even 1 KB of through put when connected on WCDMA/HSDPA/3g. When connected on EDGE i get decent speeds for EDGE.
Please check. I hope it is goign to be fixed tonight.

Thanks,
kotesh
 
S

Sentari

Active Member
Joined
Dec 8, 2008
Messages
39
Mine is exactly the same problem.

Lets see what the people say in the morning.
 
A

alan101

Member
Joined
May 16, 2007
Messages
19
Same crap this morning. Seems to have improved in the last hour or so. You guys too?
 
S

Sentari

Active Member
Joined
Dec 8, 2008
Messages
39
Havent had a chance to check this morning.

Can a Cell C Representative please let us know if there are any probelms.
 
M

Mr K

Senior Member
Joined
Feb 7, 2010
Messages
911
Now the problem is fixed for me. I still like to know what has happened to the network from last night.
 
M

Mr K

Senior Member
Joined
Feb 7, 2010
Messages
911
I have received a call from cell c's technical department regarding the problem. They have sorted out the problem. The guy said the problem was the capacity issue of base station in midrand and now it is fixed. I am very happy with the service from Cell_c rep here. I could not get hold of anybody in call centre even after holding on phone for an hour but just sending PM fixed the problem.
 
neetz108

neetz108

Senior Member
Joined
May 22, 2006
Messages
591
kotesh said:
I have received a call from cell c's technical department regarding the problem. They have sorted out the problem. The guy said the problem was the capacity issue of base station in midrand and now it is fixed. I am very happy with the service from Cell_c rep here. I could not get hold of anybody in call centre even after holding on phone for an hour but just sending PM fixed the problem.
Click to expand...

which area in midrand are you from? have your speeds improved since this fix?
 
M

Mr K

Senior Member
Joined
Feb 7, 2010
Messages
911
I am in halfway house. My speeds did not improve but they came back to normal. My problem was not about speeds but connecting only to EDGE. That is fixed and now i can conect to 3G.
 
M

Mr K

Senior Member
Joined
Feb 7, 2010
Messages
911
Hi Cell C,
I am having exactly same problem again from last half an hour. I assume it is the same problem as last time. Can you please help?
It mostly connects to Cell ID 61621.
But sometimes it also connects to 31621, 31620, 11620.
 
Last edited:
Cell_C

Cell_C

Cell C Representative
Company Rep
Joined
Sep 7, 2010
Messages
3,721
kotesh said:
Hi Cell C,
I am having exactly same problem again from last half an hour. I assume it is the same problem as last time. Can you please help?
It mostly connects to Cell ID 61621.
But sometimes it also connects to 31621, 31620, 11620.
Click to expand...

@kotesh i was in Kyalami an hour ago, had the same problem, disconnected and did a manual network selection and i was able to connect to 3G. give it a shot...DM
 
You must log in or register to reply here.
Top