Itemised Billing mandatory on contract?

J

jano

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Mar 22, 2005
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Is itemised billing mandatory on MTN contracts? Or is it at your SPs discretion?

I never thought one had much choice in the matter (all the ads always say "itemised billing and CLI mandatory") but when I took out a MyChoice150 contract with a data card, the sales person said I obviously don't need IB, and didn't activate it.

So, is it required or not? Can it be deactivated on a voice contract if I don't need/want it?

Thanks
 
Pitbull

Pitbull

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Apr 8, 2006
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jano said:
Is itemised billing mandatory on MTN contracts? Or is it at your SPs discretion?

I never thought one had much choice in the matter (all the ads always say "itemised billing and CLI mandatory") but when I took out a MyChoice150 contract with a data card, the sales person said I obviously don't need IB, and didn't activate it.

So, is it required or not? Can it be deactivated on a voice contract if I don't need/want it?

Thanks
Click to expand...

It depends on the package and the Promo.

On all promo pakcages ITB is mandatory.
If your on a normal Subscription and it's not a Promo, U can have it removed.
 
rph72

rph72

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Jun 3, 2005
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Itemised Billing via email?

Hi Guys

I received a SMS advising that I could get my statements via email. I never activated it, but last month I received it via email. Is this now compulsory?

The statement came in bits & pieces to two email addresses. I have two contracts.

What's up? :confused:
 
Pitbull

Pitbull

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rph72 said:
Hi Guys

I received a SMS advising that I could get my statements via email. I never activated it, but last month I received it via email. Is this now compulsory?

The statement came in bits & pieces to two email addresses. I have two contracts.

What's up? :confused:
Click to expand...

Plz PM me your number
 
YelloFever

YelloFever

MTN Company Representative
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Mar 30, 2006
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Hey Pitbull

Thanks for your help while I was away today in a interview and then I had to leave as my wife was ill - Just got home now from the doc - Working from home for a while to catch up

MTNDD
 
ginggs

ginggs

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Pitbull said:
It depends on the package and the Promo.

On all promo pakcages ITB is mandatory.
If your on a normal Subscription and it's not a Promo, U can have it removed.
Click to expand...
Thanks for clearing that up.

Do the same rules apply for CLI? When I took out my data card contract, I asked for no itemized billing and no CLI, I have that in writing. I'm not getting charged for itemized billing, but I'm still getting charged for CLI.
 
Pitbull

Pitbull

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ginggs said:
Thanks for clearing that up.

Do the same rules apply for CLI? When I took out my data card contract, I asked for no itemized billing and no CLI, I have that in writing. I'm not getting charged for itemized billing, but I'm still getting charged for CLI.
Click to expand...

AFAIK CLI is not mandatory ever, I'll double check and clear that for you.
 
AirWolf

AirWolf

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Aug 18, 2006
Messages
24,404
Hi:) I'm getting the E220 on the Top up 75 and forgot to tell them not to activate IB and CLI :(
 
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