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- Jul 9, 2015
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An international company dealing with UK clients seeks to appoint a Junior 3rd Line Backup Analyst
The main duties of this position is to do Backup and Storage Support. Mainly Symantec NetBackup support with the introduction of supporting storage systems from NetApp, EMC, IBM, HP & DELL.
Backup, Storage Administration and Troubleshooting
• Administration of the backup environments and to apply good fault fnding skills
• Generate and distribute reports to key stakeholders in a timely manner.
• Ensure that all the supporting procedures are produced to a high quality.
• Assist functional teams in collecting reporting data.
• Perform capacity planning for the hardware supporting backup and recovery environment.
• Proactively optimize the backup and recovery environment.
• Initiate or raise Change Requests as part of or in support of resolving incidents.
• Record and report incident resolution and non-resolution escalation.
• Assist in and independently conduct Root Cause Analysis.
• Full responsibility to progress each ticket logged onto the Ticket Management System.
• Actively participate in the on-call / standby rotation for product support.
• Achieve personal targets as set by Team Leader and Manager.
• Escalate issues to Team Leader.
• Symantec NetBackup v6.x & v7.x
Essential Experience and Qualifications
• Basic knowledge in the following storage systems: NetApp, EMC, IBM, HP & DELL.
• At least 5 years’ experience within the Backup arena
• TSM (Tivoli Storage Manager) would be considered highly desirable
• VEEAM, Backup Exec; HP Data Protector, eVault or ARCServe
• Experience of managing Virtual Tape Libraries; EMC Data Domain
• Working knowledge of databases such as Oracle and SQL
• Working knowledge of managing VMWare based backups and restores
• Working knowledge of managing Exchange based email backups and restores
• Any experience in supporting storage devices would be beneficial
• Matric Certificate
• Symantec NetBackup certificate
Only applicants from Cpt will be considered. Please forward a cv and certificates to jobs@straiton.co.za.
The main duties of this position is to do Backup and Storage Support. Mainly Symantec NetBackup support with the introduction of supporting storage systems from NetApp, EMC, IBM, HP & DELL.
Backup, Storage Administration and Troubleshooting
• Administration of the backup environments and to apply good fault fnding skills
• Generate and distribute reports to key stakeholders in a timely manner.
• Ensure that all the supporting procedures are produced to a high quality.
• Assist functional teams in collecting reporting data.
• Perform capacity planning for the hardware supporting backup and recovery environment.
• Proactively optimize the backup and recovery environment.
• Initiate or raise Change Requests as part of or in support of resolving incidents.
• Record and report incident resolution and non-resolution escalation.
• Assist in and independently conduct Root Cause Analysis.
• Full responsibility to progress each ticket logged onto the Ticket Management System.
• Actively participate in the on-call / standby rotation for product support.
• Achieve personal targets as set by Team Leader and Manager.
• Escalate issues to Team Leader.
• Symantec NetBackup v6.x & v7.x
Essential Experience and Qualifications
• Basic knowledge in the following storage systems: NetApp, EMC, IBM, HP & DELL.
• At least 5 years’ experience within the Backup arena
• TSM (Tivoli Storage Manager) would be considered highly desirable
• VEEAM, Backup Exec; HP Data Protector, eVault or ARCServe
• Experience of managing Virtual Tape Libraries; EMC Data Domain
• Working knowledge of databases such as Oracle and SQL
• Working knowledge of managing VMWare based backups and restores
• Working knowledge of managing Exchange based email backups and restores
• Any experience in supporting storage devices would be beneficial
• Matric Certificate
• Symantec NetBackup certificate
Only applicants from Cpt will be considered. Please forward a cv and certificates to jobs@straiton.co.za.
