WayneWilson
Member
- Joined
- Aug 26, 2015
- Messages
- 21
Needing a change? Looking to grow and work your way up in an internationally based company?
My client is looking for individuals with a passion for what they do to start as junior first line analysts for their Bellville offices.
Salary R10500 pm CTC, R1500 shift allowance for the months that shifts have been worked.
Main Duties/Responsibilities
Ticket logging
Incident Management
Mailbox Management
Proactive Improvements
Third party Management
Technical Identification
Essential Knowledge/Skills
A strong service-oriented (‘can-do’) culture, with a strong focus on the ‘internal customer’ approach, committed to exceeding customer expectations.
Good communicator with the user environment.
Able to operate as a good team player.
Drive and Energy.
Be able to use varying styles of communication to suit the occasion and the audience.
Suggest new ideas within the team.
A high command of the English language both written and verbal is essential.
Self-motivated with the ability to work unsupervised.
Attention to detail
Punctuality
Excellent verbal and written communication skills
Essential Qualifications
Grade 12
Good working knowledge of MS Office & Windows XP/Windows7
18- 24 months year in the Customer Service industry
Basic trouble shooting abilities in the technical / Networking environment
Desirable Qualifications
ITIL Foundation v 3 / Good understand of ITIL
MCSE
MCP Certified
MCDST Certified
This position is only open to South African citizens. If this is your IDEAL position then email your CV to wayne@idealstaffing.co.za for consideration.
My client is looking for individuals with a passion for what they do to start as junior first line analysts for their Bellville offices.
Salary R10500 pm CTC, R1500 shift allowance for the months that shifts have been worked.
Main Duties/Responsibilities
Ticket logging
Incident Management
Mailbox Management
Proactive Improvements
Third party Management
Technical Identification
Essential Knowledge/Skills
A strong service-oriented (‘can-do’) culture, with a strong focus on the ‘internal customer’ approach, committed to exceeding customer expectations.
Good communicator with the user environment.
Able to operate as a good team player.
Drive and Energy.
Be able to use varying styles of communication to suit the occasion and the audience.
Suggest new ideas within the team.
A high command of the English language both written and verbal is essential.
Self-motivated with the ability to work unsupervised.
Attention to detail
Punctuality
Excellent verbal and written communication skills
Essential Qualifications
Grade 12
Good working knowledge of MS Office & Windows XP/Windows7
18- 24 months year in the Customer Service industry
Basic trouble shooting abilities in the technical / Networking environment
Desirable Qualifications
ITIL Foundation v 3 / Good understand of ITIL
MCSE
MCP Certified
MCDST Certified
This position is only open to South African citizens. If this is your IDEAL position then email your CV to wayne@idealstaffing.co.za for consideration.
