laptop charger not charging laptop

Bona Botse

A little insight goes a long way
Joined
Oct 10, 2005
Messages
5,227
guys i have a huge problem and i need help asap. i have a dell latitude d610 laptop and since yesterday when insert the charger windows says something about the adapter not being recognised. the laptop then continues to run off the power supply but does not charge the battery. even in the bios when i check the battery info and the adapter is plugged in, it tells me that the "ac adapter = unknown device installed", and still it runs off the mains but doesnt charge the battery. please help! :confused:
 

antowan

Honorary Master
Joined
Nov 1, 2003
Messages
13,054
https://www.dellbatteryprogram.com/

IMAJIN >>> STOP TRYING TO CHARGE IT!!!

Dear Dell Customer,

Dell has identified a potential issue associated with certain batteries sold with Dell Latitude™, Inspiron™, XPS™ and Dell Precision Mobile Workstation™ notebook computers. In cooperation with the U.S. Consumer Product Safety Commission and other regulatory agencies, Dell is voluntarily recalling certain Dell-branded batteries with cells manufactured by Sony and offering free replacements for these batteries. Under rare conditions, it is possible for these batteries to overheat, which could pose a risk of fire.

Potentially affected batteries were sold with the following models of Dell notebook computers or separately as secondary batteries:

* Latitude: D410, D500, D505, D510, D520, D600, D610, D620, D800, D810
* Inspiron: 500M, 510M, 600M, 700M, 710M, 6000, 6400, 8500, 8600, 9100, 9200, 9300, 9400, E1505, E1705
* Precision: M20, M60, M70, M90
* XPS: XPS, XPS Gen2, XPS M170, XPS M1710

In addition, these batteries may have also been provided in response to service calls. The batteries were shipped to customers between April 1, 2004 and July 18, 2006. The words "DELL" and "Made in Japan" or "Made in China" or "Battery cell made in Japan, Assembled in China" are printed on the back of the batteries. If your battery does not reflect one of these markings it is not part of this recall, and you may exit the site.
 
Last edited:

Bona Botse

A little insight goes a long way
Joined
Oct 10, 2005
Messages
5,227
I checked out my serial number on the Dell website for that and appearantly my laptop is not affected!!!
 

antowan

Honorary Master
Joined
Nov 1, 2003
Messages
13,054
Uhm, then a driver disk may help? Or perhaps you have one of those that actually go BOOM instead of lighting up...
 

werner

Expert Member
Joined
Jun 27, 2005
Messages
3,400
or the battery isnt the original battery that shipped with the lappy, and hence may still be subject to the recall.
ala "n addition, these batteries may have also been provided in response to service calls. The batteries were shipped to customers between April 1, 2004 and July 18, 2006. The words "DELL" and "Made in Japan" or "Made in China" or "Battery cell made in Japan, Assembled in China" are printed on the back of the batteries. If your battery does not reflect one of these markings it is not part of this recall, and you may exit the site."
 
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