Laptop failure with authorised repair centre

[Nerfherder]

Jeez. This is theft. Bunch of con artists.

Ye, so when I went this morning they say its on board memory failure - so like 10k to replace the MB.

Its a 2 year old laptop... was only 14k new

Going to try flog it for parts... what a f-king mission and the wife is without a laptop still.

 

[ponder]

Ye, so when I went this morning they say its on board memory failure - so like 10k to replace the MB.

Its a 2 year old laptop... was only 14k new

Going to try flog it for parts... what a f-king mission and the wife is without a laptop still.

But you paid for the assessment and they said it's the ssd?

 

[Nerfherder]

But you paid for the assessment and they said it's the ssd?

yes, It could be the SSD as well. What would cause the on board mem to just fry like that ? Might have been a surge or something.
Either way they are probably not doing proper diagnostics because my initial thoughts was that it was MB related and I have been pulling PC's apart for close to 30 years. I don't have the gear to do a proper assessment on a laptop and so I hoped an authorised repair centre would actually be able to assist.

Its quite funny that the guy suggested I find someone who is keen to soldier some new RAM on to the board.
So I'm 450 down on the "repair quote" and then I dropped 900 on a new SSD. Going to try get a refund on the drive but otherwise my only hope is to scrap the thing.

 

[airborne]

Last I heard there are a few independent guys in SA that do surface mounted repairs in Sa, maybe ask around because you are going to get peanuts as parts.

 

[Exaelea]

or you know... accidentally kick the cord while its plugged in making the laptop fly in a most fortuitous way to break on impact

..if you have accidental insurance on it though

 

[Nerfherder]

To end off this sordid affair...

I contacted someone who deals in broken laptops, he asked for pics and I press the power button to show how far it boots.... guess what. The damn thing boots up like nothing is wrong with it. I can log into windows and the old documents are are still open like nothing has happened. Like its come back from sleep mode ?

This after I :
Hard booted it multiple times, removed the power supply and let the battery die multiple times, removed the SSD, tried booting with a new one, tried booting with no SSD, then the ASUS guys quoting me on both an SSD and MB replacement. They even claimed to have flashed the BIOS.

It just boots like nothing happened to it. LOL

I give up. I know its probably going to die again so not going to rely on it but wow... I have never seen anything like this before. Surely after all that its going to at least restart windows ?

When I'm brave enough to restart it i'g going to disable fast boot for sure because I rate that would have helped out a lot.

 

[ponder]

Backup the data.

 

[airborne]

To end off this sordid affair...

I contacted someone who deals in broken laptops, he asked for pics and I press the power button to show how far it boots.... guess what. The damn thing boots up like nothing is wrong with it. I can log into windows and the old documents are are still open like nothing has happened. Like its come back from sleep mode ?

This after I :
Hard booted it multiple times, removed the power supply and let the battery die multiple times, removed the SSD, tried booting with a new one, tried booting with no SSD, then the ASUS guys quoting me on both an SSD and MB replacement. They even claimed to have flashed the BIOS.

It just boots like nothing happened to it. LOL

I give up. I know its probably going to die again so not going to rely on it but wow... I have never seen anything like this before. Surely after all that its going to at least restart windows ?

When I'm brave enough to restart it i'g going to disable fast boot for sure because I rate that would have helped out a lot.

They probably have a hardware bios recovery tool that they flashed with and that may have sorted the issue, I'd backup all the data asap and then run a few stress tests or use the factory diagnostics if it came with one. Maybe you got lucky.

 

[Johnatan56]

To end off this sordid affair...

I contacted someone who deals in broken laptops, he asked for pics and I press the power button to show how far it boots.... guess what. The damn thing boots up like nothing is wrong with it. I can log into windows and the old documents are are still open like nothing has happened. Like its come back from sleep mode ?

This after I :
Hard booted it multiple times, removed the power supply and let the battery die multiple times, removed the SSD, tried booting with a new one, tried booting with no SSD, then the ASUS guys quoting me on both an SSD and MB replacement. They even claimed to have flashed the BIOS.

It just boots like nothing happened to it. LOL

I give up. I know its probably going to die again so not going to rely on it but wow... I have never seen anything like this before. Surely after all that its going to at least restart windows ?

When I'm brave enough to restart it i'g going to disable fast boot for sure because I rate that would have helped out a lot.

Most modern laptops have a second button for fast boot, for Asus it's hold F2 and press the power button without releasing F2 until you get into BIOS.

 

[Nerfherder]

Most modern laptops have a second button for fast boot, for Asus it's hold F2 and press the power button without releasing F2 until you get into BIOS.

yes, I did try that for a bout a week.
I saw multiple post on google suggesting different variants like holding down f2 for 5 sceconds and then again for 40 and another that said hold the windows key as well. I tried them all.

 

[|tera|]

If you are able to access the BIOS now, I suggest you enter it and load optimised defaults.

Unlike a tv license, it's the right thing to do.

 

[Nerfherder]

If you are able to access the BIOS now, I suggest you enter it and load optimised defaults.

Unlike a tv license, it's the right thing to do.

So from my all my searching now I see you actually do this from windows. It should have optimised defaults already, I'm just going to disable fast boot.