Legal assistance against webafrica

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babytessa

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Im waiting 2 months now for 2 payments for webafrica to refund they stalling everytimd j must wait 15 days after 15 days someone else tell me to wait again 15 days then they told me on monday 3rd February my money will reflect in my bank account 12 hours to 48 hours
 
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What do i do ....clearly ive phoned chat whit webafrica and they just moving me around they dont help me ivx asked to speak with a manager they so rude the sometimes drop the call
 
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babytessa said:
Im waiting 2 months now for 2 payments for webafrica to refund they stalling everytimd j must wait 15 days after 15 days someone else tell me to wait again 15 days then they told me on monday 3rd February my money will reflect in my bank account 12 hours to 48 hours
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babytessa said:
The both payments was done in December can j call my bank and ask them
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What payment channel did you use?

Have to tried to escalate this with other managers, or maybe a HelloPeter review?

However, if you really do want to start legal proceedings against them, its best to send them a Letter of Demand (LoD), you are going to have to wait a minimum of two weeks, after completing the letter call WebAfrica and ask for the legal departments email address and send it to them.

Link: Letter of Demand Format

Is the juice worth the squeeze?
 
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Online payment eft ...the first payment my internet was still off i was calling them they said they didn't receive payment i make again payment 2 weeks still no internet ever since ive been contacting them ...so everytime the say everything is sorted mg refund is on the way sk on the w8th January ive contact them for an upgrade nk installation made payment in a few hours my internet is working but my refund is still on the way ... who theg fooling
 
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babytessa said:
When i want to talk to a manager theres no manager
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Like caek, managers are a lie

Your mastery of the keyboard could holster your attempts at taking on WA. Best to head on down to your local magistrates(?) court and ask them for assistance in raising a claim via the small claims court, they might even assist you with the letter of demand. (they were quite angry at me when I filed my final paperwork and they realised that I did the whole process myself and did not 'do' it through them. )
 
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