Legal experts warn that Truecaller is probably breaking South Africa’s privacy laws

"the law states that personal information may not be transferred outside of South Africa unless the foreign entity has binding corporate rules or agreements that comply with Popia"

:ROFL: :ROFL:

Imagine if this was actually enforced.
We'd have to cut the cables to SA internet and basically whitelist each of the millions of online services that harvest your data one-by-one... until we get to have maybe 0.1% of the internet's services available to us in the year 3078.

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Unpopular opinion- I have long stopped using true caller or any other app on phones to identify spammers but True caller itself is scammy.
Absolutely agree, when using the free version, it causes more notification spam itself.

Once you have subscribed, that completely changed. The blocking became better and the app itself doesn't spam ads about the paid plan anymore. Subbed to the family plan, at the time was cheaper than the normal plan and I could add family members to also get the premium plan.
 
https://www.nationaloptout.org/ and https://dnc.org.za/ works fine for me. Got the spam down to acceptable levels. Porting to one of the new Megsapp, Melon or Afrihost Air Mobile number ranges that's not recycled numbers should cut it down even more.
My "acceptable levels" are zero. Opt out doesn't work. Especially for scams and for the "on-sell" spam calls you get from companies where you already have a product with (Dstv... Aaarrggh. Matrix car tracking... Aaarrggh.)
 
Truecaller is one of the few apps I gladly pay for the premium version. Its automatic call screening is amazing. My phone doesn't even ring when it is a spam call. Used to rely on the Samsung built in stuff but it is weak compared to Truecaller.
I was also happy to pay for it until I found that emergency services, hospitals and a few other legit numbers were reported as spam.
So you don't get calls from them.

Also vodacom reuse numbers so if it was blocked, the new owner is also blocked.
 
Truecaller warning in South Africa

Truecaller says it does not want to speculate on the personal opinions of specialist regulatory lawyers who say that it was likely violating South Africa’s Protection of Personal Information Act (Popia).

“Every individual has an inherent fundamental right to know who is calling them, and we enable our users to exercise it,” a Truecaller spokesperson told MyBroadband.

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Reading the article its not the blocking/uploading of numbers that calls you. It is when you download the app and your contacts gets uploaded that is the problem.

I agree. Why does someone else with my contact details have the ability to share it to a 3rd party. Easy for the businesses to prevent their number from being uploaded just hide the number.
 
Absolutely agree, when using the free version, it causes more notification spam itself.

Once you have subscribed, that completely changed. The blocking became better and the app itself doesn't spam ads about the paid plan anymore. Subbed to the family plan, at the time was cheaper than the normal plan and I could add family members to also get the premium plan.

I'm currently on family plan and worth it as my wife uses it for incoming business calls as well.

Free plan is terrible.
 
If you don’t want people to know who you are or that you are calling them, switch off caller ID - the issue is those who have problems with their details being shared, are the first ones who complain when they don’t know calls them.
 
Unpopular opinion- I have long stopped using true caller or any other app on phones to identify spammers but True caller itself is scammy.
Agreed, whilst I found Truecaller to be useful way back in the day, there were privacy aspects I didn't appreciate. Also had an incident where one of my employer's numbers was erroneously flagged for spam and the process to get it delisted was pathetic. Subsequently started using Hiya - the free version is a lot less invasive. Although the paid version is now required to automatically block s(c/p)ammers' calls, the free version is adequate. With regards to registering with DNC, this didn't seem to really cut down on spam calls (maybe slightly), but more critically ended up blocking SMS's from certain legitimate SMS gateway providers which was a pain. In reality, nowadays I get so few actually legitimate phone calls that the whole thing has become moot.
 
SA Gov is doing very little to enforce anti-spam etc laws. TrueCaller at least brings some sanity to my phone. Mostly, it helps me avoid 99% of the spam calls that come every day. It is so valuable to me that I sold my iPhone and moved to Android because Truecaller could properly manage the dialler. SA should first sort out its spam calling issue and protect phone subscribers. Right now I have to also block "private numbers" for the same reason. Law should not be protecting spammers, and if someone calls me, they should be prepared to identify themselves otherwise I have zero interest in taking the call, especially if I'm busy with something else.
 
Interestingly, just installed Truecaller.

All basic functions work, but Telkom has blocked all TrueCaller's premium functions and the App will not allow signups for premium accounts anymore.
 
Interestingly, just installed Truecaller.

All basic functions work, but Telkom has blocked all TrueCaller's premium functions and the App will not allow signups for premium accounts anymore.

No they haven't.
 
This is absolute bullshit! The only reason these so called "legal experts" have their panties in a bunch is because now the public can spot spam calls from their call centers a mile away. While there are many good reasons to phone people, a lot of debt collectors in South Africa try to work outside the legal framework in terms of collecting on debts that prescribed, which is actually illegal. Add to this the fact that a lot of these scam call centers with their "public interest announcements" are actually run by lawyers, and you have a scenario where Truecaller users have resorted to blocking and reporting their numbers as spam originators. It's not the number being listed that is the problem, it is the fact that a number can be listed as spam and once it crosses the threshold reporting amount, then it gets blocked by Truecaller, and you can't have people blocking a useless lawyer now can you!? Screw them, I'll use Truecaller for as long as I like and I will list them and all the nigerian criminals and job scams as spam!
 
https://www.nationaloptout.org/ and https://dnc.org.za/ works fine for me. Got the spam down to acceptable levels. Porting to one of the new Megsapp, Melon or Afrihost Air Mobile number ranges that's not recycled numbers should cut it down even more.
I tried that, got more spam. The idiots that spam you are not the people who care about the list, so they subscribe to get a list, and then happily go about their business. I've tried everything and the only thing that seems to work, is to forward their calls to the 0800 11 12 13 number for the police. Apparently the police don't like being bothered, so just a few threats from the police and my spam is already reduced.
 
No they haven't.

Well just installed it on my device. I clicked the upgrade option and a message popped up that my carrier does not support the features and that I should try their other premium options. Only the blue and gold option is now left and the Upgrade button is greyd out and cannot be clicked.

Over and above that, just noticed that Truecaller now rejects all incoming calls of both people in my contacts and those not.

Uninstalled the app as I believe carriers are now taking actions against it and I have to be able to receive calls again. Maybe it will work for others, but it does not work for me.
 
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