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Linking a number with Telkom acount

Jacodb

Active Member
Joined
May 9, 2011
Messages
85
#1
Hi

Can someone please help me? I have a Telkom business line. I've created an account on their website but I am unable to link my line to my account. I've been sent from one department to the next.
 

donal

Active Member
Joined
Aug 18, 2006
Messages
56
#2
I feel your pain: I want to cancel a line, so stood in line for more than an hour on Saturday and they told me to go and register first and then 'link the account, it's easy'. Went home and tried (on multiple browsers)... Nada. Went back to the shop and watched while they tried: again Nada. They have no clue what's going on, and no idea how to resolve it. They seem to purposefully make it impossible to cancel a line. Never mind the obvious issue with their systems.
 
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