List of areas with CellC data issue

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Legosa

Well-Known Member
Joined
Jan 6, 2006
Messages
193
After much agony trying to resolve my CellC data issues and nothing resolved, I would like to make a list of all the spots were CellC are having data issues. Read the post's from the CellC article to make a initial list which includes my areas.

Please post your areas (preferrably with City, Suburb, Street) so we can see how "localised" the issue actual is. Will from time to time, update the list as people post.

CellC areas
Joburg CBD (Simmonds street)
Phoenix, North of Durban
Bothasig & Tableview (Cape Town)
Stellenbosch
Nelspruit
Durbanville
Sandton CBD
Joburg, Sunninghill, Simba Rd
Joburg, Fourways, Ceder Rd
-------------
Cape Town, Bishopscourt
Brackenfell
Magalieskruin PTA
Pietermaritzburg - Edendale
Halfway House, Midrand
Weltevreden Park
Florida
Sandton - Gallo Manor
Harveston, Roodepoort, Gauteng
Uitenhage
Port elizabeth
Edenvale, Gauteng
Wonderboom South in Pretoria
Radiokop, Roodepoort, Gauteng
Birchleigh North Kempton Park
Bonearo Park Kempton Park
Johannesburg CBD
Jhb-Mayfair
PTA-CBD
Midrand, Carlswald
George residential areas
Edenvale Edenglen
(Updated 2013/02/19 12pm)
--------------------------
Kyalami Midrand
Amanzimtoti, Durban South
Athlone, Durban South
Umhlanga Rocks Drive, Durban North
La Lucia Ridge, Durban North
Joburg, Illovo.
Fairland/berario/northcliff
Glenashley - Durban North
Claremont in Cape Town (x2)
Fourways/Broadacres, Frederick rd
Kelvin, JHB
Woodmead retail areas, JHB
Beyers Naude Square, JHB
Cape Town: Kensington / Maitland
Sinoville, Pretoria.
Hatfield, University of Pretoria. (x2)
Lansdowne. Cape Town
Hatton Estate. Cape Town
Lichtenburg, North West
Groenvallei (Bellville) Cape Town
WITS University, Braamfontein, Johannesburg
Bellville South, Cape Town
Durban-Escomb
PRETORIA - FAERIE GLEN/OLYMPUS
Pinelands, Cape Town
Wilgeheuwel, Roodepoort, JHB
(updated 2013/02/28 6am)
---------------------------
AlbertFarm, Sophiatown, JHB
Albertville, JHB
Auckland Park, JHB (x3)
Benoni East Rand, JHB
Bergbron Newlands, JHB
Blackheath, JHB
Bloemfontein, Hospitaalpark
Boskruin, JHB
Bromhof,JHB
Bryanston East, JHB
Chartwell
Claremont, CT
Cresta, JHB
Durbanville, CT
Edenglen Edenvale, JHB
Emmarentia, JHB
Epson Downs, JHB
Faerie Glen, Pretoria
Fairlands, JHB.
Fish Hoek,*CT
Florida Glen, JHB
Florida Hills Florida, JHB
Florida North, JHB
Foreshore, CT
Greymont, Northcliff, JHB
Harveston Roodepoort Gauteng
Illovo, JHB
Kloofendal,Roodepoort
Linden, JHB
Malanshof Randburg
Melville, JHB
Mid Illovo, KZN
Northcliff Corner, JHB
Phoenix, North of Durban (x3)
Pietermaritzburg, Northdale
Silver Lakes, Pretoria
Tokai, CT (x2)
Waterfall Estate, JHB
Westdene, JHB
Westrand Kloofendal, JHB
Woodstock, Cape Town
Worcester, Van Riebeeck Park
(updated 2013/03/15 8am)

---------------------------
New areas affected.
Athol Gardens. , JHB
Bellair , CT
Birch acres , JHB
Broadwood, , Port Elizabeth
Duxberry, Johannesburg , JHB
East London (specific area not known)
East London, Beacon Bay (x2)
Edenvale, Joburg , JHB
Effingham, Durban north
Elandspoort , Pretoria West
Faerie Glen, Pretoria East
Foreshore. , CT
Gonubie, East London (x2)
Greenstone , JHB
Hazyview, Mpumalanga
Joburg, CBD (x2) , JHB
Joburg, Westrand Kloofendal , JHB
Kwelera Mouth,East London
Kyalami , JHB
La Lucia area (Armstrong).
Malvern , Durban
Maxwell Drive, Sunninghill, Jhb , JHB
Midstream Estate, Midrand
Mitchells plain ,Portlands , CT
Modderfontein, Joburg , JHB
Mount Edgecombe - Durban , Durban
Overport , Durban
Paarl (Specific area not known)
Parktown, Joburg , JHB
Sedaven, Heidelberg.
South Joburg (specific area not known) , JHB
Struijdom Park , JHB
Umhlanga, (specific area not known) , Durban
Westlake,CT , CT
Wilgeheuwel, JHB (x2)
Zonnebloem , CT
(updated 2013/04/08 2pm)

---------------------------
Only two areas noticed to have improvements. Please post improvements if you notice any.
Durbanville, CT
Woodmead, JHB (intermittant, but much improved after tower upgrades)
 
Last edited:

reactor_sa

Executive Member
Joined
Feb 6, 2009
Messages
7,844
Sandton cbd, around the new Alex forbes building, and actually a lot of the cbd.
 

Shellyb1

Expert Member
Joined
Jun 23, 2011
Messages
1,454
Sandton - Gallo Manor.

Been getting such poor speeds. Went into the Sandton Cell C store last night to complain again and run speed test in store. As Murphy would have it, speed was decent at that time (18:30). Showed agent/supervisor my previous speeds and he was shocked. Said that i should wait for the network team to resolve it based on my reference numbers. Said that it can take up to 3 weeks. :sick:
 

Solitude

Executive Member
Joined
Jul 23, 2008
Messages
7,312
Harveston, Roodepoort, Gauteng

Works fine during the day and then at around 5pm or so I get no throughput with a good signal. This is with a Giga 200 that I got about a month ago.
 

DasPoko

New Member
Joined
May 2, 2012
Messages
2
Birchleigh North Kempton Park and
Bonearo Park Kempton Park

First time it started was 23 Jan 2013. :crying:
 

Cell_C

Cell C Representative
Company Rep
Joined
Sep 7, 2010
Messages
3,721
Hi,

Could you please provide us with the below details and we will escalate to our network team to assist, should you have any outstanding reference number/s please send us PM and we will take it up with our network team.

Customer Name and Surname?
>
Customer contact details (cell number, land line, email address)?
>
Email address?
>
Physical address of where the problem is experienced incl. town and city?
>
Name of Cell C site (as displayed on the phone)?
>
Longitude & Latitude (Best Effort)
>
What is the MSISDN?
>
What is the SIM Card Number?
>
What is the IMEI?
>
Pre-paid or Post-paid?
>
Make and model of the Phone?
>
Dongle used? Make, model and colour? (if applicable)
>
What type of OS (Operating System) does the client having on the connecting device? Windows, Mac, Linux?

>
Detailed description of the fault (problem)?
>
When was the problem experienced?
>

Regards
CellC|TM
 

bavmorda

Senior Member
Joined
Sep 4, 2009
Messages
623
Edenvale Edenglen. Have to switch on and off to get data going. The problem persists since i moved to CellC almost 2 years ago.
 
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