List of areas with CellC data issue

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geeza_1

Member
Joined
Oct 17, 2010
Messages
25
I returned my SIM to Cell C yesterday and am waiting for "head office" to refund me.

I hate to say it, but the staff in the Cell C store near me are rude, apathetic, totally uninformed and generally incompetent. 8 weeks without any data throughput of any kind (including an engineer's visit which provided unequivocal confirmation of the issue we are all experiencing) and they did not even apologize. I have never been treated this badly in my 36 years on this planet!!
 

Cell_C

Cell C Representative
Company Rep
Joined
Sep 7, 2010
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3,721
I returned my SIM to Cell C yesterday and am waiting for "head office" to refund me.

I hate to say it, but the staff in the Cell C store near me are rude, apathetic, totally uninformed and generally incompetent. 8 weeks without any data throughput of any kind (including an engineer's visit which provided unequivocal confirmation of the issue we are all experiencing) and they did not even apologize. I have never been treated this badly in my 36 years on this planet!!

Hi geeza_1

Please PM me your details, i will follow it up.

Regards
*DM*
 

DemonSplicer

Well-Known Member
Joined
Sep 6, 2010
Messages
133
Been having full Cell C 3G signal since I ported from Vodacom last October. Have had throughput issues since I ported. 4 x tickets still open with technical desk since Nov '12. 5 Months and still not resolved

Strangest thing happened - at Sun City at the moment and am on 3G roaming on Vodacom with my iPhone 5 - manually network locked to Vodacom and APN set to 'internet'

Works great with good speed - 5mbps+

Wonder if I can roam on Vodacom 3G in Jo'burg too on an iPhone 5?
 

Creag

The Boar's Rock
Joined
May 19, 2009
Messages
43,526
Unfortunately terrible reception in Hazyview, Mpumalanga.

I have had to resort to creating a hot spot with my VC data sim in another phone to get data. Permanently on roaming too. Pity. :(
 

Dan C

Honorary Master
Joined
Nov 21, 2005
Messages
36,651
Seems we will never get to the end of this.. 8 weeks now of just about zero internet :(

Sadly I can't see myself moving back to Cell C...
 

The_Unbeliever

Honorary Master
Joined
Apr 19, 2005
Messages
103,196
Sedaven, Heidelberg.

Although I expect it to be from the 1000's of people pulling the single mast down with their cellphones, and forcing CellC to EDGE...

Just saying - but 8ta works beautifully here :whistling: :D
 

SlowInternet

Executive Member
Joined
Oct 11, 2006
Messages
8,322
Sedaven, Heidelberg.

Although I expect it to be from the 1000's of people pulling the single mast down with their cellphones, and forcing CellC to EDGE...

Just saying - but 8ta works beautifully here :whistling: :D

Ah you are in my part of the world :D
 

broken1

Expert Member
Joined
Jul 25, 2006
Messages
1,686
Goodbye Cell C...my vodacom port request has been accepted and should be processed on Tuesday. No good you have great prices when it doesn't work.
 

KSINGH

Executive Member
Joined
May 5, 2008
Messages
6,989
Maxwell Drive, Sunninghill, Jhb

Intermittent during the day when at the office.

:mad::banghead::eek:
 

Mokrayz

Well-Known Member
Joined
May 24, 2012
Messages
210
Im from Paarl and have a problem where sometimes signal bars shows h+ on my s3 but internet performs as if it on edge. Sometimes also no internet connection at all. Im forced to use opera mini as pages take ages to load on other browsers. Using my phone as a modem on my PC is also a big no no as I usually waste data because of failed downloads due to inconsistent data connection. Cell C is the cheapest in mobile data prices, but I would rather pay for quality. Vodacom offers much more reliable internet connection. I think I am porting back to Vodacom cause this is sooooo frustrating!
 

FlashSA

Executive Member
Joined
Oct 19, 2007
Messages
9,633
Gonubie, East London

Poor (dial up) speeds day and night using 2 different 2gb Cell C sims with full HSPA signal in a HAUWEI WIFI router.... problem appeared middle of last month and I am sick and tired of it.

Testing a 2+1GB 8ta sim during April and if it still looks good at the end, then the CELL C sims can gather dust until they expire in May....
 

BandwidthAddict

Expert Member
Joined
Apr 19, 2005
Messages
2,380
Struijdom Park is still suffering with the data throughput problem. Full bars but no data movement. On rare day, data actually works but I have to sacrifice a virgin and lean left twice ;)
 

RichardG

Honorary Master
Joined
Apr 6, 2005
Messages
11,697
Seriously this is irritating. CELL C is shown full bars and no throughput going through at all. Ridiculous and unacceptable. WTF is going on. Noticed if I put an incorrect website address I get CELL C 404 page that doesn't seem right(DNS SERVER/CACHE). When will CELL C actually resolve this issue.
 

ginggs

༼ つ ◕_◕ ༽つ
Super Moderator
Joined
Jun 26, 2006
Messages
12,151
Seriously this is irritating. CELL C is shown full bars and no throughput going through at all. Ridiculous and unacceptable. WTF is going on. Noticed if I put an incorrect website address I get CELL C 404 page that doesn't seem right(DNS SERVER/CACHE). When will CELL C actually resolve this issue.
Can you post a screenshot of the 'CELL C 404' page please?

When this happens, are you able to go to either of the following sites?
http://www.cellc.co.za/
http://www.cellc.co.za/recharge

What is your IP address at the time?
 

Jacada

Senior Member
Joined
Nov 18, 2010
Messages
551
Add me to the list of frustrated users. Phone shows full bars on 3G, but nothing coming through. Very sorry that I ported over to CellC.

Pretoria West, Elandspoort
 

jxharding

Expert Member
Joined
May 4, 2006
Messages
1,630
Durbanville is looking better --- at this point in time ---, got good speeds last night, even if intermittent
 
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