List Of Areas With Telkom Mobile Night Time Data Issues

[ahf]

Post your area here:

Bellville South

 

[Hamster]

Douglasdale

 

[ct1]

Sonstraal Heights

 

[add]

sea point, ct.

 

[CptKool-Aid]

kenilworth, ct

 

[Denyed]

Stellenbosch

 

[kyton]

South Africa :erm:

 

[law.geek.stel]

Pinelands

 

[ahf]

Telkom Mobile forward this template to me today, please fill in the form and sent it to the Telkom Mobile Rep here on MYBB


Please provide the following information, so that we can investigate.


Name and Surname:

Current/Previous Case number (if any):

8ta Number(s) (If this is not known, please provide the ID number the service was registered with):

Alternative Contact Number(s):

8ta Product/Service:

Physical Address:

GPS coordinates in decimal format:

Date problem first detected:

Time of day problem occurs (if not all the time):

Please specify the device type, make and model (Phone/Modem/Router):

Signal Bars (1, 2, 3, 4 or full):

Indicate network type (GSM/GPRS/EDGE/WCDMA/HSDPA/LTE):

What are the Network settings (Automatic/WCDMA only)?

If the query is related to local or international speeds/pings, include the following:
• Local Speedtest.net result(s):
• Local Pingtest.net result(s):

If the query is related to international speeds/pings, include the following:
• International Speedtest.net result(s):
• International Pingtest.net result(s):

Have you tested with another device from the same location (If yes, please provide results, device make and model)?

Antenna being used:

Are you using a LAN (If yes, then please confirm if the proxy settings are correct)?

What other tests have you done?

Please provide a short description of your query and/or any additional comments:

 

[migp4ad]

Kenridge

 

[Genesistt]

Strand, Western Cape

Taken at 10:45pm

 

[Izene]

Pretoria, Equestria

 

[BobsLawnService]

Kenilworth, Cape Town

(Don't be scared to post if you already see your area listed. The more people who complain about the same areas the better it is.)

 

[BobsLawnService]

Strand, Western Cape

Taken at 10:45pm

That is actually quite decent compared to the international speeds I'm getting. The scary thing is that the situation is deteriorating. It has gone from only affecting me on weekday afternoons/evening to affecting me on Sunday afternoons. The fact that the issues have lasted for a month despite being reported is very depressing. Telkom just doesn't seem to care that their network is broken. It is just complete apathy, disdain and disrespect for their customers, their infrastructure and themselves.

Here are the speeds I'm getting right now(16h00 Sunday, 05 May, 2013).



Ping : 1465ms
Upload : 0.01Mb/s
Download : 0.22Mb/s

This morning I was getting nice speeds.

 

[BobsLawnService]

Telkom Mobile forward this template to me today, please fill in the form and sent it to the Telkom Mobile Rep here on MYBB

It has been two weeks since I filled this out and sent it to the rep. After complaining he finally gave me a reference number a week later. Other than that there has been absolutely no feedback. They just don't care.

 

[ahf]

@BobsLawnService....that's bad very bad service from Telkom Mobile
I stopped using my 8ta / Telkom Mobile sim card and opted for Cellc's Giganite 20 @R249 which is much better and cheaper and I buy CellC R50 supercharge and convert to 300mb data (350mb with the free 50mb you get) just to surf during the day.

 

[OneManRiot]

Kuils River, Cape Town

Problem with night time connectivity as stated in my other posts....

 

[Conkill]

Pretoria, Swacinapark

Intenational speeds after 18h00 drops like a rock, it's worse than a dialup, i honestly think there's some major problem with international speeds which we don't know about.

 

[greg_SA]

Durbanville, Cape Town

 

[gifs]

Northcliff, Randburg