Long queues at Eskom offices as prepaid electricity meter deadline approaches

[mylesillidge]

Long queues as prepaid electricity meter deadline looms

Eskom is seeing long queues outside some of its offices thanks to the looming deadline for updating prepaid electricity meters on 24 November 2024, GroundUp reports.

The publication said it found elderly pensioners wrapped in blankets sitting on the cold pavement outside Eskom's Louis Trichardt offices this past Thursday, where more than 170 customers were queuing.

 

[Enzo Matrix]

You get what you voted for

 

[ProfA]

Huh? Queues why? The updating of the meter has been automatic when you purchase electricity. They then send you all the codes to update the meter. Are these people buying electricity for the first time in months??????

 

[FiestaST]

Key Revision Number - Distribution

A new series of electricity vending codes was introduced to all meters in South Africa. This ensured that the meter’s key change code did not expire. Eskom

www.eskom.co.za

Eskom's chatbot

alfred.eskom.co.za

 

[upup]

Huh? Queues why? The updating of the meter has been automatic when you purchase electricity. They then send you all the codes to update the meter. Are these people buying electricity for the first time in months??????

yes, or they hear some stories about this meters.

 

[The Trutherizer]

Helpful article. I know I updated the meter using codes I automatically got, but it was still nice to confirm the version using the code mentioned here.

 

[RedViking]

This is the only important part:

Eskom provides a step-by-step guide on updating prepaid electricity meters on its KRN dashboard.

The first step is determining whether your meter has already been recoded.

Enter the code 1844 6744 0738 4377 2416 on their prepaid electricity meter’s keypad to view its status.

The screen will display the number 1 or 2, and in some cases, it may also display letters alongside the KRN number.

If the meter displays the number 1, it is still on KRN 1 and must be recoded to KRN 2.

To recode the meter, Eskom provided the following procedure:

• Get your two key change tokens from your local or online vendor
• Enter the first 20-digit recode token and wait for it to be accepted
• Enter the second 20-digit recode token and wait for it to be accepted
• Enter the 20 digits of your electricity voucher to recharge on KRN version 2

 

[RedViking]

You get what you voted for

How is this related to voting?

 

[RedViking]

Are these people buying electricity for the first time in months??????

Some meters didn't update. A majority had to reconnect and now need assistance to update, once updated they will disconnect again.

 

[Sopbeen]

Huh? Queues why? The updating of the meter has been automatic when you purchase electricity. They then send you all the codes to update the meter. Are these people buying electricity for the first time in months??????

I had a issue with my meter where the codes sent to me via a vendor DID NOT WORK. The generation of the codes on Eskom's side caused my meter to be locked out. I couldn't load more power nor input any other tokens.

I had to ask someone else to phone the call center (the callcenter didnt accept calls from FNB nor Vodacom, it beeped and cutt off without ringing). So Eskom had to generate a new batch of codes which then enabled the meter to accept power again.

In hind sight its probably easier to ask someone to bypass the meter than it is to get into contact with Eskom to fix this kak.

 

[system32]

Instead of queuing for a whole day, just ask the ghost vendor to give you Key Revision Number (KRN) codes.