Email form Hetzner:
Hetzner customers, together with most SA Internet users, are currently experiencing severe international connectivity problems since Wednesday, 20 January 2010. This means that browsing to international websites and receiving email from international sources has proven problematic.
This issue is a result of a SAT-3 cable break on the London-Bellville link which continues to cause slow international connectivity.
Hetzner is not able to anticipate or prevent issues relating to international connectivity accessed via the SAT-3 cable. Your local access partner or ISP (e.g. M-Web) gives you access to international bandwidth and it is this connectivity path that has been compromised by the SAT-3 cable break.
Telkom SA is conducting major maintenance on the fault, with the maintenance window running from 20-22 January and again from 29 January to 1 February. During this maintenance window, most South African Internet users will experience intermittent high latency to international locations.
Your Hetzner Team
Not the 1st time this has happened
Hetzner customers, together with most SA Internet users, are currently experiencing severe international connectivity problems since Wednesday, 20 January 2010. This means that browsing to international websites and receiving email from international sources has proven problematic.
This issue is a result of a SAT-3 cable break on the London-Bellville link which continues to cause slow international connectivity.
Hetzner is not able to anticipate or prevent issues relating to international connectivity accessed via the SAT-3 cable. Your local access partner or ISP (e.g. M-Web) gives you access to international bandwidth and it is this connectivity path that has been compromised by the SAT-3 cable break.
Telkom SA is conducting major maintenance on the fault, with the maintenance window running from 20-22 January and again from 29 January to 1 February. During this maintenance window, most South African Internet users will experience intermittent high latency to international locations.
Your Hetzner Team
Not the 1st time this has happened