LTE on Pre-Paid iPhone 5

[Clayman]

Kinda long story, tl;dr version below.

Bought iPhone 5 on Contract, Contract expired, switched to prepaid, have not been able to enable LTE on the iPhone 5 since then, what happens is that the iPhone loses network reception and "No Service" is displayed, this problem is fixed by disabling LTE.

Sent in for repair, got it back exactly the same way I sent it in.

I dont want to go through the same **** and send it back in again, to have it returned, so where to from here, I ponder.

tl;dr : LTE doesn't work on prepaid iPhone 5 - phone or prepaid the problem?

Anyone else experience this issue, is it a problem with the device, or Vodacom's PrePaid LTE customers?

@VodacomData and Jannie please respond here.

 

[rutger25]

Yes, LTE is only avaiable to contract customers on Vodacom

 

[Clayman]

Yes, LTE is only avaiable to contract customers on Vodacom

This is factually incorrect, viz. "Be a Vodacom customer (LTE is available to Contract, Top-Up and Prepaid customers)"

Source : http://www.vodacom.co.za/personal/main/ournetwork/lte

 

[powermzii]

Is the LTE service active on your profile? -> Vodacom portal>My Services>Active Services. There should be an LTE service on the profile. I had the same issue and it was resolved after adding the service. You may have to call the call centre to do this

 

[Clayman]

Contacted Richard Boorman at Vodacom HQ, Exec support sorted me out by deactivating and activating the LTE service on my Vodacom account. Kudos.