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Sign up with Googlemail.mtn.co.za not working?
- Thread starter ginggs
- Start date
YelloFever
MTN Company Representative
- Joined
- Mar 30, 2006
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- 4,569
Guys we in the process of replacing MTNLOADED mail and the SMTP will keep you guys posted
MTNDD
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- Jun 26, 2006
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Now that MTN is competing in the "broadband" market you guys need to start providing services that the traditional ISPs do. You need to maintain a list of contact emails of your data clients and notify them service disruptions. You can send notifications of scheduled maintenance in advance. If you keep your customers informed it cuts down on the number of support calls.
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- Jun 26, 2006
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Do you need to do anything special to use this SMTP server?
I tried and I can't even establish a connection on port 25.
I use outlook express.
Just go to Tools> Accounts and then select you account and click on properties and then change your outgoing mail server to mail.mtnice.co.za
But that currently doesn't work either... I inserted my VC sim to send my emails now...
So now I must pay VC for the data I use plus MTN to be connected to nothing.
Why don't we get warned is MTN's working on the servers?
I've said it a million times before!!! I rely on my email to generate my income so that I can pay MTN every month!!! But it seems they have never, doesn't and will never care...
If MTN serves me the way I pay them I will be theeeee most satisfied customer in the world!
I've have, and I swear this on my life - Never missed a payment with MTN, never ever...
They want the money and I want a service, why can't we just keep each other happy...
BTW. Thanks to VC for making it possible for me to email!
Just go to Tools> Accounts and then select you account and click on properties and then change your outgoing mail server to mail.mtnice.co.za
But that currently doesn't work either... I inserted my VC sim to send my emails now...
So now I must pay VC for the data I use plus MTN to be connected to nothing.
Why don't we get warned is MTN's working on the servers?
I've said it a million times before!!! I rely on my email to generate my income so that I can pay MTN every month!!! But it seems they have never, doesn't and will never care...
If MTN serves me the way I pay them I will be theeeee most satisfied customer in the world!
I've have, and I swear this on my life - Never missed a payment with MTN, never ever...
They want the money and I want a service, why can't we just keep each other happy...
BTW. Thanks to VC for making it possible for me to email!
It is not possible to notify 2 million individual data customers of all planned work. This may include location specific work like upgrades on individual base stations.
Experience has shown that alerting your whole customer base to planned work, which they may not even notice or understand, generates a lot more support calls than addressing those who really feel the impact.
The aim is to keep the impact down to the shortest possible duration and at low traffic periods.
Corporate clients like banks, vehicle tracking companies and fleet managers are notified.
If your business revolves around e-mail access and you generate business traffic 24 hours per day you should design a robust core system with built in redundancy and not rely on a single transport channel. That is part of the cost and good business practice.
Experience has shown that alerting your whole customer base to planned work, which they may not even notice or understand, generates a lot more support calls than addressing those who really feel the impact.
The aim is to keep the impact down to the shortest possible duration and at low traffic periods.
Corporate clients like banks, vehicle tracking companies and fleet managers are notified.
If your business revolves around e-mail access and you generate business traffic 24 hours per day you should design a robust core system with built in redundancy and not rely on a single transport channel. That is part of the cost and good business practice.
YelloFever
MTN Company Representative
- Joined
- Mar 30, 2006
- Messages
- 4,569
YelloFever
MTN Company Representative
- Joined
- Mar 30, 2006
- Messages
- 4,569
15 million subs and counting make this impossible , I've been in the ISP game for almost 8 years and finally got out of it , you can't satisfy everyone sadly.
To MTN AFAIK ( as far as I am concerned ) its just another business unit , they bought out CITEC which is now MTN Network Solutions and a old player in the ISP game.
To MTN AFAIK ( as far as I am concerned ) its just another business unit , they bought out CITEC which is now MTN Network Solutions and a old player in the ISP game.
- Joined
- Jun 26, 2006
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- 12,151
I was referring to people who use MTN as their primary internet provider, not MXit and MMS users. You could notify customers who have taken out data contracts, but that would exclude the PAYG data customers. Perhaps an opt-in system could work well.
I find this odd. Most, if not all, of the ISPs I have dealt with did, and still do, send out notifications.
The high costs involved make this prohibitively expensive for individuals and small businesses. I think people would just be happy knowing there's scheduled maintenance on the email server and they'll just avoid trying to send mail during those hours and not waste their time having to call the helpline.
Last edited:
YelloFever
MTN Company Representative
- Joined
- Mar 30, 2006
- Messages
- 4,569
Go to www.mtn.co.za and register and bang your email addy will be your cell number@mtnloaded.co.za
MTNDD
YelloFever
MTN Company Representative
- Joined
- Mar 30, 2006
- Messages
- 4,569
Remember that we're in the process of looking at another SMTP and MTNLOADED mail solution due to our current one giving us hassles we should have something in about 2 weeks time
This is one of the problems we having
MTNDD