Major Rain 5G issues - No Internet and speed drops below 1Mbps

The Reeds, Centurion seems to be running again..... not sure for how long though

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Ping Stats:

Pinging google.co.za [172.217.170.35] with 32 bytes of data:
Reply from 172.217.170.35: bytes=32 time=31ms TTL=54
Reply from 172.217.170.35: bytes=32 time=27ms TTL=54
Reply from 172.217.170.35: bytes=32 time=24ms TTL=54
Reply from 172.217.170.35: bytes=32 time=30ms TTL=54
 
Mate of mine in Roodepoort area on Rain.. Im really hesitant on getting this then can't go back to telkom uncapped/unshapped LTE. Which is capped and throttled anyway.
 

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adriaandj said:
Mate of mine in Roodepoort area on Rain.. Im really hesitant on getting this then can't go back to telkom uncapped/unshapped LTE. Which is capped and throttled anyway.
Click to expand...
Well, if you like internet that drops packets constantly, no connection for hours on end, non-existent support then Rain is for you my friend.

Logged another ICASA complaint this afternoon as I want out of this internet but they better refund me for this past 2 months. In the process of changing providers, only downside is that there's installation costs but I'm preparing to fork that out. First want to see what I can do about getting Rain to refund for this last period that I didn't have internet from them. This internet is nowhere near stable even since this article and I don't see it getting any better as it hasn't for the past 2 months. It IS a little bit better since last night as I had no internet at all since Sunday but packet dropping is about 90% constantly. I am a bit sick of having to tell people constantly that I can't join the meeting as my internet is broken again
 
Thought i was alone in this, my Telkom LTE line is starting to feel like a champ. I've always liked how i know what to expect from Telkom, with rain ........................
 
My issues are back again. 2 days where I haf some kind of service. Or enough for me to work with. And now its back to 1mbs down and 5mbs up.
What is being done here?
 
I'm on the 5G for home - premium package and I have no 5G connection for the last few days, and the 4G connection is only 2 bars.
 

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Anyone having issues today ? my rain is intermitted slow/disconnecting.

Pretoria
 
Afrihost/Rain lost the plot a long time ago. Since I got screwed over properly in November last year.
Stay away.
 
Your article about Rain bad connectivity was dated May 2020.
Today since a week we are experiencing exactly the same with our Rain router! Same problems, same frustrations! At least 3 phone calls, followed by 3 replies apologizing blablabla...same repeated story! good people on the phone, yes, but what for if Rain technicians are not sorting out our connectivity problems?
For me it seems like Rain over committed themselves in accepting more and more clients but they can't even supply what they promised! In fact, for everyday of bad connectivity they should reimburse their customers!
Can we insist on this?
The quicker we move out of Rain, and make bad advertising about them, the quicker they will realize they have to do something!
 
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