lol this kind of thing seems quite farmiliar to me. We have an employee who tries very hard to be in charge of her little section. The way she "manages" things is to go into a hissy fit, shout out orders, and then retires to her hole, satisfied that she has now done her job and the problem will be solved. Only thing is, absolutely no directives have been issued, no plan of action set in place, no date or time commitments made and agreed on. Just some useless ramblings, identifying a problem and that it should be fixed. Seems to be the South African way of doing things, it's called "pass the buck 101". Enough allready....