METER MATE - Ridiculous Prepaid Electricity Charges

yurii

New Member
Joined
May 20, 2012
Messages
3
We have prepaid electricity meters from Meter Mate. This week they increased prepaid electricity prices from R1.40/kwh to R2.60 /kwh (75% increase). When I asked them about the price increase they said COJ municipality set the prices. I don't really believe that COJ would ever just increase the rate by 75% over night. We live in a radius of 20km from central Johannesburg and people living in surrounding areas pay less than R 1 /kwh.

Any suggestions on how to get rid of these ridiculously high prices from Meter Mate?
 

Frikkenator

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Joined
Aug 23, 2006
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1,801
That's a massive increase!

From my understanding, Meter Mate sells vouchers to owners/body corporates etc, who then sell the vouchers to the tenants/property owners. Does this sound like you type of scenario? If it is, it may be the middleman trying to make a quick buck.
 

yurii

New Member
Joined
May 20, 2012
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3
It seems to be the landlord and the people at Meter Mate robbing us. Not sure what to do about it.

That's a massive increase!

From my understanding, Meter Mate sells vouchers to owners/body corporates etc, who then sell the vouchers to the tenants/property owners. Does this sound like you type of scenario? If it is, it may be the middleman trying to make a quick buck.
 
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Fudzy

Guest
AFAIK, by law you cannot profit off the sale of electricity. They can however charge you a management/service fee but this should be stated seperately to the amount of units you are buying.
 

yurii

New Member
Joined
May 20, 2012
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3
When we purchase electricity, it does not mention anything about the service charges. Oh and I forgot to say that we were forced to have prepaid meters from "Meter Mate" by our landlord.
 

noxibox

Honorary Master
Joined
Apr 6, 2005
Messages
20,363
Check your local by-laws. It's illegal in Cape Town. There might also be something in the electricity act about it. If it appears illegal, then can make waves, move or do nothing.
 

Pansyfaust

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Joined
Nov 8, 2010
Messages
381
How much electricity do you use? Not sure if its true but its been happening to my GF parents in jhb where they are charged more per unit of electricity the more they use in a month. So like you they would spend about R500 to get 400 units of electricity, but if they went with the same R500 3 weeks later in the same month they would only get something like 280 Units. So yeah, check that out as a possibility....
 

GreyBush

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Apr 28, 2010
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6,380
How much electricity do you use? Not sure if its true but its been happening to my GF parents in jhb where they are charged more per unit of electricity the more they use in a month. So like you they would spend about R500 to get 400 units of electricity, but if they went with the same R500 3 weeks later in the same month they would only get something like 280 Units. So yeah, check that out as a possibility....

This happens to everyone in the country. Ideally you want to buy electricity so it runs out on the last day of the month and only buy more on the 1st.
 

Pansyfaust

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Joined
Nov 8, 2010
Messages
381
This happens to everyone in the country. Ideally you want to buy electricity so it runs out on the last day of the month and only buy more on the 1st.

Does this happen for the rest of the people not on prepaid then?
 

ZeroCool5254

Member
Joined
Oct 5, 2015
Messages
28
We have to pay R400 for 200 units. no exception. Our landlord somehow blocked the meter because you can buy from any chain store like Pick n Pay etc.
 
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Fudzy

Guest
I wouldn't rubbish Meter Mate just yet, property owners can set their own tariffs when you sub-meter.
 

LongOne

Active Member
Joined
Aug 4, 2005
Messages
43
I wouldn't rubbish Meter Mate just yet, property owners can set their own tariffs when you sub-meter.

Actually no - Meter Mate can set its own tariffs (within limits set by NERSA) but property owners are not allowed to 'sub-meter' as you call it. In fact it is illegal to sell electricity if you do not have a license. Landlords who sell electricity to tenants can run into expensive problems with the law.
 

P924

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Joined
Jan 18, 2010
Messages
2,391
How much electricity do you use? Not sure if its true but its been happening to my GF parents in jhb where they are charged more per unit of electricity the more they use in a month. So like you they would spend about R500 to get 400 units of electricity, but if they went with the same R500 3 weeks later in the same month they would only get something like 280 Units. So yeah, check that out as a possibility....

It is called block tariffs. The first x (usually 600) amount of units cost a certain amount, over that threshold you pay more. Some areas have different and more blocks. The time of month that you buy it makes no difference, it is just the amount you buy/have bought that month that matters.
 
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Fudzy

Guest
Actually no - Meter Mate can set its own tariffs (within limits set by NERSA) but property owners are not allowed to 'sub-meter' as you call it. In fact it is illegal to sell electricity if you do not have a license. Landlords who sell electricity to tenants can run into expensive problems with the law.

Meter Mate is a sub-metering company, I have seen multiple application sheets where the tenant has to write down the cost per unit themselves.
 
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