Metrofibre Feedback

[Chris_Auc]

Anyone else have high ping on Metro tonight?

 

[Chris_Auc]

I have high ping tonight again...

I see Metrofibre are doing maintenance tonight, hopefully this fixes the issue.

 

[Chris_Auc]

Okay... so now this is happening every night....




This is metro's response.

 

[EpicPotato]

Becoming a bit absurd that internet is unusable in the evening. WIll be a full week of this soon.

 

[Chris_Auc]

Still trying to sort my issue with my ISP and Metro..... if not, switching back to openserve.

 

[Afrigirl]

View attachment 1779689Still trying to sort my issue with my ISP and Metro..... if not, switching back to openserve.

Hi.
Is the line with us? Please share the ticket reference.

 

[Chris_Auc]

Hi.
Is the line with us? Please share the ticket reference.

Hi.

Unfortunately this line is with Telkom / Metrofibre

 

[Captain Axxess]

Hi.

Unfortunately this line is with Telkom / Metrofibre

Hi @Chris_Auc

Do you mind privately sending us your Axxess account number so that we can get our Escalations Team to have a look at your account in order to assist.

Thank you,

 

[Chris_Auc]

Hi @Chris_Auc

Do you mind privately sending us your Axxess account number so that we can get our Escalations Team to have a look at your account in order to assist.

Thank you,

Hi my ISP is telkom.