Metrofibre - Replace Gigahub

Dolby

Dolby

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Jan 31, 2005
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I'm not super me keen on this thing. Can I replace it with anything with a WAN port? Is there some type of interoperability issue?

Thanks
 
K

Kyoto

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Sep 29, 2015
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233
Dolby said:
I'm not super me keen on this thing. Can I replace it with anything with a WAN port? Is there some type of interoperability issue?

Thanks
Click to expand...

The Gigahub, has the GPON port, so you cannot connect any router with a wan port, why do you not like it?
 
Dolby

Dolby

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Jan 31, 2005
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The Ethernet ports are finicky to start.

Twice now, the power dies and it when it comes up, everything works - but zero throughput on the Ethernet ports. Within the GUI it picks up the devices (ie TV, PS4) etc and the TV detects it has been plugged in - but zero throughput. I battle for hours ... and then go sleep.

I wake up, and everything is perfect again.

It did this last night - I killed the power on it and when it came back a few minutes later, no throughput. I tried for hours and gave up. This morning, all working ...

EDIT : Within the GUI, also tried resetting everything and rebooting, as I thought maybe something with a firewall
 
G

Genisys

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Ave you considered asking Metrofibre if you can use another router and what their suggestion would be? What model is this "Gigahub" do you have?
 
K

Kyoto

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Joined
Sep 29, 2015
Messages
233
Dolby said:
The Ethernet ports are finicky to start.

Twice now, the power dies and it when it comes up, everything works - but zero throughput on the Ethernet ports. Within the GUI it picks up the devices (ie TV, PS4) etc and the TV detects it has been plugged in - but zero throughput. I battle for hours ... and then go sleep.

I wake up, and everything is perfect again.

It did this last night - I killed the power on it and when it came back a few minutes later, no throughput. I tried for hours and gave up. This morning, all working ...

EDIT : Within the GUI, also tried resetting everything and rebooting, as I thought maybe something with a firewall
Click to expand...

Strange, I have had a Gigahub for 2 years and never a problem, it might just have an issue. Have you contacted MFN and asked them to have a look at it
 
Dolby

Dolby

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Joined
Jan 31, 2005
Messages
32,630
Thanks - will check the links.

As for asking then, no - the 2nd time was only last night.

I also know from experience they don't really have great support and battle to see issues in retrospect. In other words, they'll get my mail and decide to reply next week when everything is fine. They'll also blame everything else.

Not a massive issue right now, but the expectation is you're fairly alone when you get them
 
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