Microsoft Office 365

Safferbeauty

Expert Member
Joined
Oct 17, 2005
Messages
4,025
Hi all. I have Microsoft office 365. Every time I would like to open a document to edit or whatever, it says:

Word experienced an error while trying to open a file. Try these suggestions:

Check the file permissions for the document or drive.
Make sure there is sufficient free memory or disc space
Open the file with text recovery converter.

Please help as I need word for studying my NVQ

Thank you.
 

Safferbeauty

Expert Member
Joined
Oct 17, 2005
Messages
4,025
I have tried Google, youtube and nothing helped. I will try your links though. Thank you
 

Meelperd

Well-Known Member
Joined
Mar 9, 2015
Messages
309
Could you send us the file? Or maybe a screenshot of the exact message? Why do you think it's Windows?
Meanwhile, try Libre Office (free) and test again.
 
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