Momentum changes life insurance policy after customer outrage

[BusinessTech]

Momentum changes life insurance policy after customer outrage

Following a week of public backlash, Momentum has adopted a new clause in its life insurance policies that will pay out to the families of victims of violent crime, irrespective of their medical history.

 

[|tera|]

We live and we learn. I hope Momentum learns that you don't need a public thrashing to make better decisions in future.

 

[Ancalagon]

On doing a bit more digging into this, I feel like they were stuck between a rock and a hard place.

I think in future, their underwriting will be a lot more thoroughly. I am surprised that his high blood sugar slipped through - normally it is one of the things they are guaranteed to test for, like cholesterol.

 

[Jet-Fighter7700]

insurance is about making money, simple fact, no matter if its car insurance or life insurance, or business insurance

the end game is about making the most money with the least amount of payouts,

so this is why insurance companies consist mostly of salesmen and lawyers.

they only caved and paid out in this case due to the noise that the family made, and momentum deciding to avoid the bad publicity.
if they had kept quiet, they would have never gotten paid,