Moving line rental to Telkom - internet or no internet?

[_Maximus_]

Hey all

At present Ive got an uncapped account with MWEB, which includes line rental.

Given the whole change in policy, and the forever changing ISP market, I would prefer leaving my line rental with Telkom.

So, my questions are:
1) Do I have to cancel my line with Mweb, and then phone Telkom once the line is cancelled? (i.e having no internet)
2) If not, how does it work? Having no internet for a month will not work - if it takes this long then I will need to rethink my options.

Anyone else that has been in this position, please post away! MWEB guy feel free to weigh in here.

Thanks in advance!

 

[MWEBHelp]

Hey all

At present Ive got an uncapped account with MWEB, which includes rental.

Given the whole change in policy, and the forever changing ISP market, I would prefer leaving my line rental with Telkom.

So, my questions are:
1) Do I have to cancel my line with Mweb, and then phone Telkom once the line is cancelled? (i.e having no internet)
2) If not, how does it work? Having no internet for a month will not work - if it takes this long then I will need to rethink my options.

Anyone else that has been in this position, please post away! MWEB guy feel free to weigh in here.

Thanks in advance!

All you need to do is to notify us that you would like to migrate your line to Telkom.

Then we can process this and there will be no downtime on your line.

Just let me know if I should get the ball rolling on this for you.

 

[_Maximus_]

All you need to do is to notify us that you would like to migrate your line to Telkom.

Then we can process this and there will be no downtime on your line.

Just let me know if I should get the ball rolling on this for you.

Thanks for the speedy reply!
Ill be sure to give you a shout via PM when Im keen to have the line moved.