MTN Active not working

[Piesang]

Anyone else with this problem?

I can't access my accounts.

 

[JJF]

Mine seems to be working OK. Slow as ever, but that is a normal feature of the MTNActive website.

 

[marco]

I have had the same problem. Switch off your phone and restart it. If u r on line and u recieve an email or a phone call u have to restart.

 

[MielieSpoor]

I honestly think this is the worst service that MTN has ever provided!!!!!!!

I have two lines on one account. When I log into MTN active with the one number, I can do a whole heep of things. However, when I log in with the other number, I can only see the itemesd bill and the unbilled one also.

I cannot add/delete services nothing!!!! When logging a query, the take 20 days to respond! The best of all is that they didn't even answer the question!!! And to make matters worse, the idiot that responded, closed the comment/complaint so I have to open a new one!

Oh MTN are useless!!!!!!!!!!!!!!!!!!!

 

[Jongi]

What are your experiences of response time in terms of MTN Active? I lodged a query at 10h52 on 10 May and there isn't a single indication that anything has been done about it.

 

[LCBXX]

MTN/MTNSP have been seriously crappy in the last 2 weeks or so.
Apart from MTN-Active slowing down considerably, you can't make calls at times and the network has no signal at times late in the night. Last night I couldn't make a call to a VC/CellC numbers, message "your account is barred from making international calls". The previous week it was so certain Telkom numbers where the line just stays silent as if attempting to terminate on the other network.

Bad service from companies that take your money weather you use their service or not...