MTN All Day Unlimited Internet: R11000 Bill @5GB

Tweak

Expert Member
Joined
Jul 10, 2008
Messages
1,658
It's clear that somehow or the other your Unlimited Bundle was not activated - so you are being billed at OOB rates of R2 per MB.

MTN will disclaim any responsibility, they will say that you did something wrong, and that you have to pay.

If you don't pay they will blacklist you.

The newspapers get so much of this that they are not really interested, but you can always try.

PEOPLE, DON'T TRY THESE THINGS ON A CONTRACT - IF SOMETHING GOES WRONG YOU ARE SCREWED !!!!

I personally only use prepaid data nowadays - mainly Cell C at the moment.

Yes we really need a bigger awareness campaign on this >.>
 

Antonf

Expert Member
Joined
Sep 6, 2006
Messages
1,896
Anyone signing a data contract that is not hard-capped deserves whatever he gets.
 
D

Deleted member 115089

Guest
I once got a bill of +-R4500 last year from mtn and refused to use their service ever since.Note this can happen on any network I have seen people Getting bills of 2k plus on vodacom ,mtn and a 5 k bill on cellc
 

Intell1gence

Well-Known Member
Joined
Nov 5, 2010
Messages
123
Hi Guys,

I told you I would get back to you, so this is it;

Thing is, this actually didn't happen to me, but to my very best friend. I had to quickly jump in to get input from you guys and sent him the link to the forum so that he could see what to do before he went to them.

Unfortunately, they bullied/threatened him into paying. But it's fine, their forgiven, it's between them and Our Heavenly Father.

Thanx for everyone who tried to help, I really appreciate it guys.

I see as I read through the thread that this was not the last time it happened either and that others have had success through your contributions on this thread, so not all was lost though.

Thanx Again
Intill1gence
 

mazelove

Well-Known Member
Joined
May 12, 2009
Messages
290
I have a bit of a problem and wondered if anyone of you guys could help me by telling me what I can do.

The other day I purched a "One day Unlimited Internet" bundle whict is charged @ R50. I downloaded 5GB of data, which as far as I can tell was well within any "FUPollicy" and recieved a bill of R11000, jip you read it correctly, R11k :sick:.

I did find that there is a fair use policy which will drop your speed to 128Kbps if you exceed 150MB before the 24hr timeline, although my speed didn't :confused:.

As far as I can tell it is not my fault they didn't throttel me, in any case, I didn't even know there was such a policy till today.

Any sugesstions or sould I go directly to the papers?

:D:D:D:D:D i cant just help it am sorry
 
Top