MTN Black Friday Discussions

airborne

Honorary Master
Joined
Jul 13, 2007
Messages
15,506
What's MTN's cancellation policy?

I renewed a contract during BF, agent advised that all the data is sharable. Turns out only 1GB/10GB is shareable
If it's a package with no device it should be prorata on the current month + 1 month to cancel.
 

Witty

Member
Joined
Apr 29, 2015
Messages
27
Can you pls share details of the agent and package when I tried today they can’t find this package and what they offering is ridiculous. Please help I need data package with lots of data
Hey buddy I spoke to the Retentions Department I don’t remember the name of the agent but the package is called Mtn Choice 400. I was told they only offer customers due for an upgrade. This is the 2020 Black Friday deal.
 

stepper

Expert Member
Joined
Dec 6, 2004
Messages
1,835
That's quite a shocker, I always assumed it was at the discounted rate, naturally.
That's what I thought, I guess we just sign up to these offers over the telephone and the agents do not disclose/discuss such things
 

TedLasso

Expert Member
Joined
Feb 23, 2016
Messages
3,219
So I guess I on month 16 of my BF special. What happens when the contract end date is reached. Do I get to keep it or will I have to find a new special. Loving the 600 mins, 15GB and 100 SMS for 200 a month
 

Leisure Larry

Senior Member
Joined
Dec 12, 2013
Messages
640
So I guess I on month 16 of my BF special. What happens when the contract end date is reached. Do I get to keep it or will I have to find a new special. Loving the 600 mins, 15GB and 100 SMS for 200 a month

Getting 600 min and about 25GB for R149 on BF Business Contract, so you should push for the same.
 

Lakhi10

Member
Joined
Sep 3, 2014
Messages
29
Same isn't it illegal I signed up for a 349 rand a month contract for 24 months why is it that they can change the agreement a year past signing
 

chickenbeef

Executive Member
Joined
Sep 10, 2008
Messages
9,095
anyone else get the mail that MTN increasing prices by 5%

i dont understand when prices meant to drop they increasing
I'll just leave this here:

 

rodga

Honorary Master
Joined
May 9, 2007
Messages
10,773
To me the whole point of having a contract is that you have a fixed cost. There is no advatage to a contract if they can just increase the price whener they feel like it. Yes sure its in the terms and conditions but that doesnt sit right with me. I agree with the another poster, you can increase prices only if I have the option to cancel the contract, without penalty, if I dont agree with the increase.

This is the 2nd time they are doing this in the last few years iirc
 

Die Uwe

Well-Known Member
Joined
Aug 27, 2021
Messages
169
I was offered a 150GB day 150GB night at R349 over 24 months, I was about to take it when the person at retentions said it is a black friday deal and you cant datashare on it. Have anyone with one of these black friday deals successfully used datashare please?
 

airborne

Honorary Master
Joined
Jul 13, 2007
Messages
15,506
I was offered a 150GB day 150GB night at R349 over 24 months, I was about to take it when the person at retentions said it is a black friday deal and you cant datashare on it. Have anyone with one of these black friday deals successfully used datashare please?
Only certain of them can datashare not all.
 
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