MTN connects but no internet sites found!

B

brendonwp

Well-Known Member
Joined
Sep 8, 2006
Messages
212
Hi guys, I haven't been able to open a web site since Thursday lunch time on my MTN connection. Does no-one else have this problem?

I connect using my E620 card, but as soon as I try to open a web site IE cannot find anything to open and eventually says something like "Cannot open search site" - trying to use the MSN search engine.

Setup: E620 card. MTN software. SIM card on MyChoice 100 contract.

OK, just remembered that I updated my Zonelab Suite, but selected "Use existing permissions" options. Will delve quickly, but any advice from the collective wisdom appreciated!

Cheers,
Brendon
 
C

CellBel

Expert Member
Joined
Dec 26, 2006
Messages
2,289
brendonwp said:
Hi guys, I haven't been able to open a web site since Thursday lunch time on my MTN connection. Does no-one else have this problem?

I connect using my E620 card, but as soon as I try to open a web site IE cannot find anything to open and eventually says something like "Cannot open search site" - trying to use the MSN search engine.

Setup: E620 card. MTN software. SIM card on MyChoice 100 contract.

OK, just remembered that I updated my Zonelab Suite, but selected "Use existing permissions" options. Will delve quickly, but any advice from the collective wisdom appreciated!

Cheers,
Brendon
Click to expand...

Had the same problem Tues & Wed, but it is better now. One thing that i have noticed since i've started using MTN GPRS about 2 months ago is that like tonight again it connects to the internet but then i get that "page can't be displayed" message. Then i have to disconnect and connect sometimes up to 3 times then the web pages opens normally, not like VM that you will wait for another 2 min for a single webpage to open.
I am in the N/Cape area.
 
B

bekdik

Honorary Master
Joined
Dec 5, 2004
Messages
12,860
Sounds like a DNS or Gateway problem - check the TCP/IP settings
 
B

brendonwp

Well-Known Member
Joined
Sep 8, 2006
Messages
212
CellBel said:
... Then i have to disconnect and connect sometimes up to 3 times then the web pages opens normally, not like VM that you will wait for another 2 min for a single webpage to open.
I am in the N/Cape area.
Click to expand...

OK, maybe I am spoilt here in Pretoria, but I'm used to 3G and good connections every time. I'm using the MTN connection for work, and this is a real problem!

@bekdik, I've looked under the Control Panel in Win XP at the TCP/IP settings, and it has "Obtain IP address" and "Obtain DNS Server address" both set to automatic for the MTN Fastlink connection. Should this be set otherwise?

Had a quick look at the "MTN Data" technical sticky, but didn't pick it up.

Cheers, Brendon
 
B

bekdik

Honorary Master
Joined
Dec 5, 2004
Messages
12,860
brendonwp said:
OK, maybe I am spoilt here in Pretoria, but I'm used to 3G and good connections every time. I'm using the MTN connection for work, and this is a real problem!

@bekdik, I've looked under the Control Panel in Win XP at the TCP/IP settings, and it has "Obtain IP address" and "Obtain DNS Server address" both set to automatic for the MTN Fastlink connection. Should this be set otherwise?

Had a quick look at the "MTN Data" technical sticky, but didn't pick it up.

Cheers, Brendon
Click to expand...

Those sound correct. You can try ipconfig /all from the command line to see what is being allocated to it - this might help MTN helpdesk.
 
You must log in or register to reply here.
Top