MTN Contract Issue with Afrihost Data

Xiphan

Well-Known Member
Joined
Jan 15, 2009
Messages
143
#1
Good day everyone,

I am currently using a prepaid SIM card with MTN so I can use the Afrihost APN for extra data, yesterday however I tried activating a contract on my number for a new cellphone and the lady doing the contract said it couldn't be done because I have the number registered for data with Afrihost. :wtf:

Can anyone confirm if this is true? Do I need to cancel my data with Afrihost before I can switch from prepaid to contract? :confused:
 

Dreadside

New Member
Joined
Oct 9, 2016
Messages
5
#2
I'm using afrihost data om my contract number with no issue so don't know why this will be a issue! Maybe give MTN a call.
 

J0n0

Expert Member
Joined
Mar 24, 2009
Messages
2,044
#3
It's most likely seen as a "bolt-on" type of service so MTN can't change the service type. Maybe get Afrihost to de-provision the sim (without cancelling), then provision once MTN had converted you to contract?
 
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