HelloPeter
1st Contract MTN TopUp 350 on a Blackberry
Blackberry Data Service Bundle not available, uses my Airtime for DATA and don't get the included 200 MB which I pay monthly for.
"0 MB of data and 0 MB of Internet services allowance"
2nd Contract MTN TopUp 500 Upgraded to S4 with 250 MB Data Bundle
Also no DATA and i pay Monthly for it.
"Invoice
Date Transaction Amount
2013-07-13 250MB BUNDLE DISC -51.75
2013-07-13 BROADBAND 250MB 51.75"
3rd Contract on MTN TopUp 200 Upgraded to S4 from my previous Blackberry
Also not getting my 150 MB Data Bundle and still being charged for Blackberry Internet services Monthly !
"Invoice
Date Transaction Amount
2013-07-13 BROADBAND 150MB -39.47
2013-07-13 BROADBAND 150MB 39.47
2013-07-13 BLACKBERRY INTERNET SERVICE HIGH 51.75
2013-07-13 CALL LINE IDENTITY MONTHLY FEE 8.33
2013-07-13 MTN 200 TopUp SUBSCRIPTION 175.44"
PS WHILE WRITING THIS I HAVE BEEN on HOLD for Customer Care 808
30 min and counting... 3rd Time I am trying to get through to MTN !
MTN TopUp 350
Upgrade Processed 2012-01-15
Invoice
Date Transaction Amount
2013-07-13 PROMO SERVICE FEE 95.61
2013-07-13 BLACKBERRY INTERNET SERVICE HIGH 51.75
2013-07-13 BLACKBERRY SERVICE FEE DISCOUNT -51.75
2013-07-13 CALL LINE IDENTITY MONTHLY FEE 8.33
2013-07-13 MTN 350 TopUp SUBSCRIPTION 307.02
2013-07-13 SERVICE FEE ITEMISED BILLING 18.86
2013-07-13 CLI MONTHLY DISCOUNT -8.33
TOTAL EXCLUDING VAT R421.49
VAT AT 14% R59.01
TOTAL
R480.50
MTN TopUp 500
Upgrade Processed 2013-06-17
Upgraded to S4 not getting 250 MB Data Bundle included, they say it is loaded.
Invoice
Date Transaction Amount
2013-07-13 250MB BUNDLE DISC -51.75
2013-07-13 BROADBAND 250MB 51.75
2013-07-13 CALL LINE IDENTITY MONTHLY FEE 8.33
2013-07-13 MTN 500 TopUp SUBSCRIPTION 438.60
2013-07-13 SERVICE FEE ITEMISED BILLING 18.86
2013-07-13 CLI MONTHLY DISCOUNT -8.33
2013-07-13 PROMO SERVICE FEE 148.24
TOTAL EXCLUDING VAT R605.70
VAT AT 14% R84.79
TOTAL
R690.49
MTN TopUp 200
Upgrade Processed 2013-06-17
Upgraded to S4 from Blackberry, not getting 150 MB Data Bundle incl in Package and still charging for BIS.
Invoice
Date Transaction Amount
2013-07-13 BROADBAND 150MB -39.47
2013-07-13 BROADBAND 150MB 39.47
2013-07-13 BLACKBERRY INTERNET SERVICE HIGH 51.75
2013-07-13 CALL LINE IDENTITY MONTHLY FEE 8.33
2013-07-13 MTN 200 TopUp SUBSCRIPTION 175.44
2013-07-13 CLI MONTHLY DISCOUNT -8.33
2013-07-13 PROMO SERVICE FEE 218.42
2013-06-18 UPGRADE CHARGE 92.10
TOTAL EXCLUDING VAT R537.71
VAT AT 14% R75.28
TOTAL
R612.99
MTN TopUp 200
Upgrade Processed 2013-08-11
Upgraded to SIII mini with 150 MB Data Bundle Loaded.
Invoice
Date Transaction Amount
2013-07-13 BLACKBERRY INTERNET SERVICE HIGH 51.75
2013-07-13 BLACKBERRY SERVICE FEE DISCOUNT -51.75
2013-07-13 CALL LINE IDENTITY MONTHLY FEE 8.33
2013-07-13 MTN 200 TopUp SUBSCRIPTION 175.44
2013-07-13 CLI MONTHLY DISCOUNT -8.33
2013-07-13 PROMO SERVICE FEE 60.52
TOTAL EXCLUDING VAT R235.96
VAT AT 14% R33.03
TOTAL
R268.99
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