MTN difficulties

acidrain

Executive Member
Joined
Jan 7, 2007
Messages
5,975
MTNDD:

I know you no longer the rep ( which i must say is disappointing as the new bee will have big shoes to fill )

Anyhow, the problem im getting is with MSN and esp. my online poker program. Most the time they run abolutely perfectly but now and again they get disconnected alot and also have problems reconnecting for several periods of time. Now i thought it would maybe be my connection but http shows no problems.

Is this problem maybe caused by flooding of the system or what exactly could be causing this? If it is flooding then i would hope MTN is doing something about this because its very frustrating when this happens ( which is rare in anycase).

Btw: If anyone says its because of peak hour then i dont see how all works fine yesterday and so on and so forth.

Thanks,
 

Pitbull

Verboten
Joined
Apr 8, 2006
Messages
64,307
MTNDD:

I know you no longer the rep ( which i must say is disappointing as the new bee will have big shoes to fill )

Anyhow, the problem im getting is with MSN and esp. my online poker program. Most the time they run abolutely perfectly but now and again they get disconnected alot and also have problems reconnecting for several periods of time. Now i thought it would maybe be my connection but http shows no problems.

Is this problem maybe caused by flooding of the system or what exactly could be causing this? If it is flooding then i would hope MTN is doing something about this because its very frustrating when this happens ( which is rare in anycase).

Btw: If anyone says its because of peak hour then i dont see how all works fine yesterday and so on and so forth.

Thanks,

Are u using HSDPA/3G ?
 

Pitbull

Verboten
Joined
Apr 8, 2006
Messages
64,307
I am indeed!

U using above programes on your phone ?

If so this would be because of the coverage. Once u move out of a HSDPA/3G area your phone would go back to GPRS/Edge. This will cut your connection. The phone will sellect the strongest signal. What would help is if your in an area that has 3G coverage mainly to switch your phone to GSM only or UMTS only instead of Dual. This forces the phone to use one or the other and not the strongest signal.

Hope this helps.
 

acidrain

Executive Member
Joined
Jan 7, 2007
Messages
5,975
U using above programes on your phone ?

If so this would be because of the coverage. Once u move out of a HSDPA/3G area your phone would go back to GPRS/Edge. This will cut your connection. The phone will sellect the strongest signal. What would help is if your in an area that has 3G coverage mainly to switch your phone to GSM only or UMTS only instead of Dual. This forces the phone to use one or the other and not the strongest signal.

Hope this helps.

Not using a phone, using data card and i know about the dropping when it switches over but the thing is it doesnt even switch over. Stays on 3G. Thought maybe the bad signal caused it so what i did was force it to use EDGE only but still same problem, but this time it was on full signal.

Still any ideas?
 

YelloFever

MTN Company Representative
Joined
Mar 30, 2006
Messages
4,569
Not using a phone, using data card and i know about the dropping when it switches over but the thing is it doesnt even switch over. Stays on 3G. Thought maybe the bad signal caused it so what i did was force it to use EDGE only but still same problem, but this time it was on full signal.

Still any ideas?

Sounds like its timing out

PM me your # I'll run a trace and see what's potting

MTNDD
 
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