MTN Fibre - Camps Bay - when live?

Furbz

Well-Known Member
Joined
Jan 22, 2010
Messages
344
MTN fibre has been laid in from of my parents house in Camps Bay.
however i believe it is not live yet?
is there any way of finding out when this will be live?
 

EasyUp Web Hosting

EasyUp Web Hosting
Company Rep
Joined
Mar 18, 2008
Messages
8,517
No, there isn't.

Normally, once the fibre has been "laid" down the streets, it is fairly quickly activated. (This was my experience with VC though)
 

MrSmith

Senior Member
Joined
May 10, 2005
Messages
837
MTN ftth is live in certain areas of Camps Bay, I have had it for almost 2 years now.

I would suggest you try and order via Cool Ideas
 

Furbz

Well-Known Member
Joined
Jan 22, 2010
Messages
344
it was cool ideas that said it was not available yet on Strathmore road
 

MrSmith

Senior Member
Joined
May 10, 2005
Messages
837
Ah ok I see Strathmore is only half live on https://www.mtn.co.za/Pages/Coverage_Map.aspx

Do they have a small black "mini manhole" outside the property, they are about 25cm or so square?

From your OP it seems like they do.
If so open it up, the lid should just pop off with a big flat screwdriver and see if there is actually any fibre inside, if so you may be in luck and if not maybe they can get it to you.

I would also try call the MTN FTTH Contact Centre +27 (83) 123-5360‬, normally answer fairly quickly and helpful, I they can't help you ask to escalate to ZTE area manager, ZTE manage their FTTH network in Cape Town and installed it, they also supply the ONT device in your home. try ask for ZTE area manager number, I used to have it but the guy left the company a while back.

I think this is the number for ZTE in JNB +27 (11) 912-3414‬ that handles support issues/tickets, they may be able to give you local CPT manager/staff number who may be able to assess if there is anyway to get you connected.

Hope that helps.
 
Top