Mtn Gprs Problems Again!!!!!!

[atmosphere]

Just phoned

GPRS Problems WERE fixed.... but they're having problems A-G-A-I-N!!!

What kind of CRAP SP are they??????????????????

 

[Athlon64]

Come on man. MTN offer an outstanding service. They happen to be having one or two problems of late, but in general they're excellent. If you compare them to any other service provider in SA they're amazing. Look at Vodacom's GPRS service: it's horribly unreliable and it doesn't look like they're doing anything to improve it. Lets rather not talk about Cell-C GPRS.

 

[atmosphere]

it's all very good and well when YOU are not working at 21h00 at night... they choose times during the day when there are LEAST users on their system... and don't care about the ones who actually ARE at work during unusual hours.

All i want to know - is WHAT is the problem... and WHEN they expect it to be finished

 

[Athlon64]

I'm not saying that the problems aren't frustrating, but don't go as far as saying that MTN is a crap SP. The only reason why you are now frustrated by this problem is simply because you are used to a very reliable service which is now suddenly not functioning correctly. That is frustrating, but I have found that when using Vodacom, it's a matter of, one is used to an unreliable service and when it actually works you're over-joyed. In my opinion the latter is far more frustrating.

I've been using MTN GPRS at around 21:00 every day for the past week or so without any problems. Sounds like there's just some temporary problem in your area. Phone MTN customer care or ask one of the MTN reps on these forums - they should be able to tell you when things will be working 100% in your area again.

 

[atmosphere]

I won't blame you... you are OBVIOUSLY an MTN employee... just look at all your biased MTN posts...

You're just trying to score points for your company which in turns pay you ur salary...

 

[Athlon64]

Um.......no. I am just a happy customer. I almost always have GPRS internet access (99.9% of the time). My friends who use Vodacom and Cell-C on the other hand almost always have problems.

 

[ICS]

MTN VS Voda

I have to add to this guys. I have been using VC for many years and are still enjoying excellent services. I also have 30 or so clients using vodacom. None of them are complaining and if the GPRS goes down it is usually back up within 1 hour. As for MTN I have had no joy. From incompotent staff to very unreliable GPRS. I have to say. VC is just the best.

 

[Athlon64]

I have to add to this guys. I have been using VC for many years and are still enjoying excellent services. I also have 30 or so clients using vodacom. None of them are complaining and if the GPRS goes down it is usually back up within 1 hour. As for MTN I have had no joy. From incompotent staff to very unreliable GPRS. I have to say. VC is just the best.

You obviously don't have much experience with the MTN network. This year I have only on one occasion not been able to use MTN GPRS. I think last year it happened about twice. I use MTN GPRS everyday for many hours a day. I don't call that "very unreliable GPRS".

On Vodacom on the other hand GPRS downtime is a daily thing. The users are already so used to it they don't even bother complaining about it anymore.

 

[atmosphere]

You obviously don't have much experience with the MTN network. This year I have only on one occasion not been able to use MTN GPRS. I think last year it happened about twice. I use MTN GPRS everyday for many hours a day. I don't call that "very unreliable GPRS".

On Vodacom on the other hand GPRS downtime is a daily thing. The users are already so used to it they don't even bother complaining about it anymore.

When i phoned 1555 on the MANY occasions i did... each time they said that a CERTAIN demographic of people are experiencing these intermittend issues. So maybe you know someone high up... or you suck up to the big boss.... because i'm online for at LEAST 18 hours a day, 7 days a week. And there are DEFINITELY serious issues from time to time.

All i know is that www.yahoo.com should NOT take THIS long...

PING www.yahoo-ht3.akadns.net (87.248.113.14): 56 data bytes
64 bytes from 87.248.113.14: icmp_seq=0 ttl=47 time=4498.838 ms
64 bytes from 87.248.113.14: icmp_seq=1 ttl=47 time=4437.746 ms
64 bytes from 87.248.113.14: icmp_seq=2 ttl=47 time=4387.643 ms
64 bytes from 87.248.113.14: icmp_seq=3 ttl=47 time=4367.619 ms
64 bytes from 87.248.113.14: icmp_seq=4 ttl=47 time=4627.560 ms

again this is NOT all day long... but that's been my point the WHOLE time. There are intermittend issues and its VERY annoying.

I have a colleague who's on Vodacom 3G who also travels all over SA and who is ALSO online for similar hours as i am. He doesn't have HALF the issues i have!

I'm seriously considering moving to Vodacom when this contract finishes

 

[DragonLogos]

get a V360 with Virginmobile as well... have to have more than one phone and network - get a CellC SIM for the weekend thing while u are at it

 

[JK8]

I think its based on the user, I know alot of people that say Vodas crap and they always down, I stay next to them and I never have a problem, I just use the Vlive free portal to check my GPRS, if it doesnt allow me in GPRS is stuffed, but that hardly happens.

 

[Athlon64]

So maybe you know someone high up... or you suck up to the big boss....

Lol. You still think I work for MTN. Oh well, I suppose there is nothing I can say to convince you otherwise.

Anyway, I use a pay-as-you go account for my GPRS internet access. The last time I check pay-as-you go is pretty much lowest priority as far as the networks are concerned. So I'm most definitely not being treated specially.