MTN HSDPA/3G Reception in Centurion

[Gryphon]

My HSDPA reception in Centurion (The Reeds) is absolutely pathetic - 1 Bar on the signal strength indicator and download speeds of between 0.5kpbs and 5kpbs last night. It is so slow sometimes that I even cannot update my antivirus or download e-mail. In fact, the signal disappeared completely last night and I could not access the net. I was still offline this morning.

The coverage map on the MTN site indicates that I should have reasonable HSDPA/3G reception. Any comments from users in the same area?

I have already directed a complaint to 'coveragecomplaints@mtn.co.za' without any response. And my post on hellopeter was met by a technical explanation from Andre (MTN service provider), rather than ownership of the problem.

Can the local MTN representative take this further?

 

[YelloFever]

My HSDPA reception in Centurion (The Reeds) is absolutely pathetic - 1 Bar on the signal strength indicator and download speeds of between 0.5kpbs and 5kpbs last night. It is so slow sometimes that I even cannot update my antivirus or download e-mail. In fact, the signal disappeared completely last night and I could not access the net. I was still offline this morning.

The coverage map on the MTN site indicates that I should have reasonable HSDPA/3G reception. Any comments from users in the same area?

I have already directed a complaint to 'coveragecomplaints@mtn.co.za' without any response. And my post on hellopeter was met by a technical explanation from Andre (MTN service provider), rather than ownership of the problem.

Can the local MTN representative take this further?

Can you please PM me your details and I'll have someone from Coverage give you a buzz sounds like you might need a YAGI to improve your experience

MTNDD