MTN International Link slow

[Jeets]

I have been using my MTN HSDPA connection for more than a month now, but I am highly disappointed by the international connection speed.

For local content (south african websites), the speed is just great (>30kB/s), but the moment go to international sites or play network games the speed decreases at least about 10 times.

I assume that MTN has a limited bandwitdth to the international internet exchange, so they selling "high speed connections" that are only high speed for the local internet.

Another problem is that e220 Hauwei modem I have from MTN does not allow vodacom connection. Does mtn network lock their e220 handsets? I would like to log onto the voda network and compare.

Regards
Jeets

 

[Syndyre]

You should be able to log on to Vodacom with a vodacom sim?

 

[YelloFever]

You should be able to log on to Vodacom with a vodacom sim?

Correct we do not network lock any of our data cards

If the card was locked it would prompt you for a unlock key

MTNDD

 

[YelloFever]

I have been using my MTN HSDPA connection for more than a month now, but I am highly disappointed by the international connection speed.

For local content (south african websites), the speed is just great (>30kB/s), but the moment go to international sites or play network games the speed decreases at least about 10 times.

I assume that MTN has a limited bandwitdth to the international internet exchange, so they selling "high speed connections" that are only high speed for the local internet.

Another problem is that e220 Hauwei modem I have from MTN does not allow vodacom connection. Does mtn network lock their e220 handsets? I would like to log onto the voda network and compare.

Regards
Jeets

We do have a measure of control on the international bandwidth side, we have a dedicated 80Mbps link for international traffic, This bandwidth is constantly monitored, and does get upgraded as needed. We are not currently experiencing problems on these links. The speed however will be determined by the remote network and servers. We generally have pretty good rates internationally, and can be tested with the following URL.

http://www.internetfrog.com/mypc/speedtest/

MTNDD

 

[Jeets]

I tried connecting with my vodacom sim. If i used the same Vodacom sim in my Nokia 6230i with Nokia Data Suite, it works just fine connecting to the internet. However, when I try it with my Hauwei E220 on Mobile Connect, it refuses connection. Any suggestions? Should I go to a vodashop and try it?

 

[Jeets]

We do have a measure of control on the international bandwidth side, we have a dedicated 80Mbps link for international traffic, This bandwidth is constantly monitored, and does get upgraded as needed. We are not currently experiencing problems on these links. The speed however will be determined by the remote network and servers. We generally have pretty good rates internationally, and can be tested with the following URL.

http://www.internetfrog.com/mypc/speedtest/

MTNDD

HI DD

Somehow i find this quoted rate hard to believe. These are my connection speeds using the link you recommended...
Download: 42,864 bps
Upload: 11,688 bps
QOS: 5%
RTT: 0 ms
MaxPause: 3812 ms

the pause time makes internet gaming impossible. in fact, this is worst than dial-up using a modem. . Test conducted at 10:55pm on 2007/02/05

 

[Jeets]

You should be able to log on to Vodacom with a vodacom sim?

--------------------------------------------------------------------------------

I tried connecting with my vodacom sim. If i used the same Vodacom sim in my Nokia 6230i with Nokia Data Suite, it works just fine connecting to the internet. However, when I try it with my Hauwei E220 on Mobile Connect, it refuses connection. Any suggestions? Should I go to a vodashop and try it?

 

[Syndyre]

--------------------------------------------------------------------------------

I tried connecting with my vodacom sim. If i used the same Vodacom sim in my Nokia 6230i with Nokia Data Suite, it works just fine connecting to the internet. However, when I try it with my Hauwei E220 on Mobile Connect, it refuses connection. Any suggestions? Should I go to a vodashop and try it?

Make sure the apn is set to internet in the settings.

 

[YelloFever]

HI DD

Somehow i find this quoted rate hard to believe. These are my connection speeds using the link you recommended...
Download: 42,864 bps
Upload: 11,688 bps
QOS: 5%
RTT: 0 ms
MaxPause: 3812 ms

the pause time makes internet gaming impossible. in fact, this is worst than dial-up using a modem. . Test conducted at 10:55pm on 2007/02/05

Hi,

As I've said the speeds are not purely determined by the amount of bandwidth we have internationally… the server hosting the application, the radio access type you're using, the number of available channels in a cel, all are contributing factors to speed. Are the figures below averages? What RAT were you using?

MTNDD

 

[ActivateD]

i was so happy to get a new phone with EDGE on mtn but that was short lived.My international the whole of today was terrible i get ping timeouts and get disconnected so many times not happy with this

 

[Jeets]

Hi,

As I've said the speeds are not purely determined by the amount of bandwidth we have internationally… the server hosting the application, the radio access type you're using, the number of available channels in a cel, all are contributing factors to speed. Are the figures below averages? What RAT were you using?

MTNDD

Hi DD

I am using MTN's top of the range RAT...UMTS/HSDPA (E220 set to 3G only). This is not the only problem. There are super long stalling times. see the post earlier on disconnecting.

 

[Jeets]

HI DD

Somehow i find this quoted rate hard to believe. These are my connection speeds using the link you recommended...
Download: 42,864 bps
Upload: 11,688 bps
QOS: 5%
RTT: 0 ms
MaxPause: 3812 ms

the pause time makes internet gaming impossible. in fact, this is worst than dial-up using a modem. . Test conducted at 10:55pm on 2007/02/05

New stats at 10:13pm on 2007/02/06...note the long MAXPAUSE...ridiculous
Download: 290,632 bps
Upload: 15,144 bps
QOS: 1%
RTT: 350 ms
MaxPause: 2859 ms

 

[YelloFever]

Hi,

Those speeds you seem to be getting seem VERY bad if you're connected on HSDPA. I ran a test at home on shockingly slow EDGE speeds and my results don’t look much worse than yours:

Download: 129,968 bps Upload: 17,952 bps QOS: 68% RTT: 575 ms MaxPause: 914 ms

It looks like it may be isolated to the area you're in – possibly too many subs connected at one time. Will run some more tests and advise

MTNDD

 

[YelloFever]

Can you please PM me with your specific area, cell number and I'll get Radio coverage to do some tests on the particular site.


Do you experience these speeds everytime of the day? Have you tried not forcing your data card to 3G only?

MTNDD

 

[wayne.m.smith]

I have been using my MTN HSDPA connection for more than a month now, but I am highly disappointed by the international connection speed.

Well e.g. today, Sunday 04 March, there is 0 International bandwidth again . This happened last Sunday as well. Last night, however, I was getting very high download speeds...

 

[Syndyre]

Also had a problem lately, must be all the ppl with the 2GB bundles...

 

[YelloFever]

Also had a problem lately, must be all the ppl with the 2GB bundles...

This should have gotten a little better lately?

MTNDD

 

[pojo]

My international connections have also been giving trouble today. Reseting the modem seems to work sometimes but then the speed is still below average.

 

[unhappy_camper]

My international speed is appalling.

I often (including tonight 23h32) can't even load pages like mail.google.com, www.wxwidgets.org and www.microsoft.com. I can't do the speedtest on http://www.internetfrog.com/mypc/speedtest/ because the page won't load.
Local speed for sites like mybroadband.co.za is just fine.

I use this connection (e620) for business and only because I'm locked into a 2 year contract, although quite often I can't even get my gmail.

MTN staff (not referring to you MTNDD although the guy you emailed about my problem has not contacted me yet) are completely unhelpful and I constantly get promises of returned phone calls that never materialise. Technical help from the corporate helpline amounts to telling me how to clear my browser cache, like this is going to improve my international speed.

Things have got a lot worse in the last few weeks. I can't help feeling something is wrong and noone is prepared to tell us about it.

If I had a landline I would be reverting to my trusty old 56k which gave me pretty adequate performance compared with MTN HSDPA! SO MUCH FOR 1.8MB/s!

 

[unhappy_camper]

WOW - Vodacom rocks

WOW. I just put my Vodacom SIM in my E620 and what a difference compared with MTN!!!

My access to local and international sites is blindingly fast! If I could terminate my MTN contract at no cost, I would do it tomorrow morning and sign up with Vodacom.

Now this is what I expect from the promise of cellular broadband.