MTN International Problems

[Syndyre]

Am I the only one having problems accessing international sites with MTN? Local sites are fine but I can't even get into Google internationally.

 

[YelloFever]

Am I the only one having problems accessing international sites with MTN? Local sites are fine but I can't even get into Google internationally.

I just logged onto myMTN APN and I'm A for away

Let us know I'm out of here I'll logon when I get home to follow up and see if there's a problem

MTNDD

 

[Syndyre]

Seems to be fine again now thanks.

 

[YelloFever]

Seems to be fine again now thanks.

Kewl

Thanks MTNDD

 

[Syndyre]

Had the same problem today, even getting it on my phone with Opera Mini, Gmail etc, as well as on my laptop obviously, international's basically totally dead, getting bursts of around 0.3KB/S but thats it. Maybe its due to congestion during business hours? It was fine last night and early this morning.

 

[YelloFever]

Had the same problem today, even getting it on my phone with Opera Mini, Gmail etc, as well as on my laptop obviously, international's basically totally dead, getting bursts of around 0.3KB/S but thats it. Maybe its due to congestion during business hours? It was fine last night and early this morning.

Let me test quick

Brb

MTNDD

 

[Syndyre]

Thanks.

 

[YelloFever]

Let me test quick

Brb

MTNDD

Okay it is a little slow

I'm getting a max of 230.8 kbits and a average of 15.5 and a current of 36.0

MTNDD

 

[Syndyre]

Its improved slightly compared to what it was before, at some traffic seems to be getting through, I still can't open international websites though. Any Idea what the problem is?

 

[YelloFever]

Its improved slightly compared to what it was before, at some traffic seems to be getting through, I still can't open international websites though. Any Idea what the problem is?

Good day,

Peeps

Is anyone else having the same problems if yes them please PM me the following info

Sites you're trying to visit, area, cell number and so forth and I'll have MTNNS look and see if there are any problems with our international gateway

MTNDD

 

[Syndyre]

Using a Vodacom sim now and I can notice a major difference so its definitely not a problem on my side.

 

[YelloFever]

Using a Vodacom sim now and I can notice a major difference so its definitely not a problem on my side.

Then it must be something on the MTNNS international gateway side of things but I need more people that are experiencing the same problems so that I can get MTNNS to investigate

MTNDD

 

[atmosphere]

I also had some issues earlier .... it seems to be better now though

 

[YelloFever]

I also had some issues earlier .... it seems to be better now though

Well let's see what MTN NS says

MTNDD

 

[!!DV!!]

International is un usable !!!

I'm not even able to open google.com !!! or any other international site for that matter...

 

[YelloFever]

International is un usable !!!

I'm not even able to open google.com !!! or any other international site for that matter...

Here is the reply from GPRS Support


Please see response from GPRS support


2007-02-15 04:01:52 PM bailey_g
If we were having trouble with the international bandwidth from NS, everyone would be having a problem, not just this subscriber. We can rule out his area being a problem because he downloads locally just fine. I suspect there is something on the subscribers side slowing him down.



Regards

 

[JJF]

Uhmm, my point exactly

I agree, but it seems like it is more than one customer having a problem. Any idea where to start looking for the problem if MTN is not at faullt?

 

[YelloFever]

I agree, but it seems like it is more than one customer having a problem. Any idea where to start looking for the problem if MTN is not at faullt?

I just sent them your info will advise ASAP

Replied on here before I checked my PM'S will keep you posted

MTNDD

 

[!!DV!!]

How is it possible to be something on the customer side???

Nothing has changed on my side over the last year, only now I have a problem with international sites.
It takes me 5+ Minutes to open Gmail or any other international sites.. Its so slow I get a time out error with any speed test.

Gamco Speed test 121.70kbps
I'm still waiting for speedtest.net to open!

 

[hanno p990i]

Everybody is bitching about the Telkom international bandwidth that is slow.

If MTN is using the Telkom international link( I guess they do) then that will explain the problem you are having.

Welcome to Africa

and Telkom who monoplizes the whole bloody industry.

Hanno