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- Jul 9, 2005
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If you're in South Africa, have an iPhone, use MTN as your network operator and have an additional automatically recurring data bundle (500MB/1GB/2GB/whatevs) then this will be relevant to you.
In order to get an iPhone on contract with MTN (ie, you did not buy your own iPhone privately) you are subject to their iPhone Promo, which requires you to pay in a few hundred rands extra per month, the amount varying depending on your contract.
Part of the iPhone promo, which they advertise everywhere, is that you are given an additional "free" (haha) 250mb of data per month.
Turns out, their system only allows for 1 automatically recurring data bundle, not two, and since the 250MB "freebie" counts as an automatically recurring bundle you will have been losing out on 250MB worth of data per month.
If you go over your bundle (as I do), you will have been paying out of bundle rates for data that was promised to you for free. Over the span of a 24 month contract this could equate to quite a sum.
(On my 1GB bundle this translates to R1740 over 24 months.)
I have just finished a support call to MTN. They have promised to refund me for data lost so far. It also seems that I will have to do this every few months, or at least at the end of my contract, as they currently have no technological solution to this problem of theirs.
Aside: I wonder how many millions of rands they're making out of this little problem of theirs.
In order to get an iPhone on contract with MTN (ie, you did not buy your own iPhone privately) you are subject to their iPhone Promo, which requires you to pay in a few hundred rands extra per month, the amount varying depending on your contract.
Part of the iPhone promo, which they advertise everywhere, is that you are given an additional "free" (haha) 250mb of data per month.
Turns out, their system only allows for 1 automatically recurring data bundle, not two, and since the 250MB "freebie" counts as an automatically recurring bundle you will have been losing out on 250MB worth of data per month.
If you go over your bundle (as I do), you will have been paying out of bundle rates for data that was promised to you for free. Over the span of a 24 month contract this could equate to quite a sum.
(On my 1GB bundle this translates to R1740 over 24 months.)
I have just finished a support call to MTN. They have promised to refund me for data lost so far. It also seems that I will have to do this every few months, or at least at the end of my contract, as they currently have no technological solution to this problem of theirs.
Aside: I wonder how many millions of rands they're making out of this little problem of theirs.
