MTN says data network fault developed after upgrade

[Jan]

MTN explains 8-hour data network outage

MTN says that a fault developed on its network after an upgrade, causing intermittent outages for data customers on Tuesday.

“Following an upgrade on a part of the MTN network last night, a fault developed this morning, resulting in some intermittent connectivity issues today,” MTN stated.

 

[Aghori]

Ehh... MTN is the best of the lot, even with their outages and such.

 

[ISP cash cow]

Still having issues with the network

 

[PaulMurkin]

In other words.. INCOMPETENCE...

 

[Aghori]

In other words.. INCOMPETENCE...

Corruption, Nepotism, BBBEE and 30% pass rate probably contributes a lot to this.

 

[PaulMurkin]

Corruption, Nepotism, BBBEE and 30% pass rate probably contributes a lot to this.

Oh yeah!

 

[SyntaxError]

Still having issues with the network

Same, just went down for 15 minutes.

 

[Sapphiron]

Sounds like the "upgrade" involved someone messing up the BGP again.

 

[The_Librarian]

Corruption, Nepotism, BBBEE and 30% pass rate probably contributes a lot to this.

Proudly. Viva.

 

[r00igev@@r]

Did you try turning it off and on again?

 

[kolaval]

In other words.. INCOMPETENCE...

Have you ever upgraded systems of this size?

 

[1am7h30n3]

"resulting in some intermittent connectivity issues"

I'd say more than some. and it was more intermittent working than intermittent issues.

 

[Cius]

I kept losing data and thought I was going nuts. Also affected my parents in law's afrihost internet which uses an MTN Sim.

 

[elf_lord_ZC5]

Have you ever upgraded systems of this size?

MTN are not a Mickey Mouse company, so they should be competent to handle the size of the upgrade, without screwing their customers over and costing them a further loss of a business day.

Business as usual in South Africa.

 

[r00igev@@r]

Would be interesting to have more information. Why did the upgrade fail? Why was an untested upgrade pushed into the network? If it was tested why did the testing not pick up the problem?

 

[elf_lord_ZC5]

Would be interesting to have more information. Why did the upgrade fail? Why was an untested upgrade pushed into the network? If it was tested why did the testing not pick up the problem?

Cutting corners to save money

 

[sox63]

Maybe Huawei sold that they can do in service upgrades no problem and they found out the reality is quite different

 

[kolaval]

MTN are not a Mickey Mouse company, so they should be competent to handle the size of the upgrade, without screwing their customers over and costing them a further loss of a business day.

Business as usual in South Africa.

That's a no form you then.

 

[elf_lord_ZC5]

Maybe Huawei sold that they can do in service upgrades no problem and they found out the reality is quite different

Too many maybe ...

 

[elf_lord_ZC5]

That's a no form you then.

Yes, they have no form ...