Ok so I have phoned 173 to get settings for their GPRS because for some miraculous reason it just stopped working on my I-Mate Jamin. The highly trained technical person "eish" tells me that I should phone from another phone and they will transfer me to another technical person so that I may enter the extremely technical stuff on the phone.
I tell the guy I only have another Vodacom phone so if he is not willing to give me the silly settings to setup my I-Mate Jamin which is the APN "yawn" he should phone me back on my Vodacom phone.
So he takes my number and tells me they will phone me back in 30 minutes.
30 Minutes later I phone again. Same lame old highly technical guy sitting in a low budget call centre somewhere in Cape Town or Pofadder in his 2x2 cubicle eating pap en vleis gave me the same story. They promise to phone me back because of my lack of intelligence to write down the 4 instructions I googled the day before which still did not work because of my lack of an IQ.
Ok so know it is 19:50 and I was holding on for almost an hour on a borrowed MTN phone cause of the exuberant costs involved phoning between a Cellphone and Telkom (oops they dropped their prices, sorry my bad).
After holding on the bloody hour the call centre dude tunes me I must hold. 5 Minutes later LOW AND BEHOLD to my amazement he gave me the settings - one word as matter of fact - the APN was "internet" - I KNEW THAT!!!!!!!!!!!!
He tunes me I must reset the phone. I tell him i did that the day before with that settings I searched on MyBoradband (best website ever) and he said it needs to be done because the cellphone needs to be refreshed.
OK - so with my minuscule understanding of high tech gadgets and the cellular money eating monster called MTN, I would like to inform you that I do not need your help anymore.
I will take my R5000.00 per month MTN bill somewhere else.
Oh yes did I mention I will be first customer when NEOTEL rolls out there services.
cya
I tell the guy I only have another Vodacom phone so if he is not willing to give me the silly settings to setup my I-Mate Jamin which is the APN "yawn" he should phone me back on my Vodacom phone.
So he takes my number and tells me they will phone me back in 30 minutes.
30 Minutes later I phone again. Same lame old highly technical guy sitting in a low budget call centre somewhere in Cape Town or Pofadder in his 2x2 cubicle eating pap en vleis gave me the same story. They promise to phone me back because of my lack of intelligence to write down the 4 instructions I googled the day before which still did not work because of my lack of an IQ.
Ok so know it is 19:50 and I was holding on for almost an hour on a borrowed MTN phone cause of the exuberant costs involved phoning between a Cellphone and Telkom (oops they dropped their prices, sorry my bad).
After holding on the bloody hour the call centre dude tunes me I must hold. 5 Minutes later LOW AND BEHOLD to my amazement he gave me the settings - one word as matter of fact - the APN was "internet" - I KNEW THAT!!!!!!!!!!!!
He tunes me I must reset the phone. I tell him i did that the day before with that settings I searched on MyBoradband (best website ever) and he said it needs to be done because the cellphone needs to be refreshed.
OK - so with my minuscule understanding of high tech gadgets and the cellular money eating monster called MTN, I would like to inform you that I do not need your help anymore.
- I will put my freaking Vodacom Sim Card into the phone. At least that works with GPRS
- I will rip out my 2 premicell systems in the office which are feeding your greedy pockets which allows you pay way to much salaries to your highly skilled call centre staff.
- I will not renew me, my wife and my two children's contracts when they are due - screw that I will rather suffer the pain of informing everyone of my knew Vodacom Numbers
I will take my R5000.00 per month MTN bill somewhere else.
Oh yes did I mention I will be first customer when NEOTEL rolls out there services.
cya