MTNChoice100 got my 100 min but no Data or SMS's

[JazzeD]

Any MTN reps still on here?
I called MTN this morning and was on hold for 2 hours with no pickup.

I got my 100 min as per my contract this morning but no Data (300MB) or SMS's (200).

SMS this morning also only mentioning i got credited with 100 Minutes.

 

[da_iP_Guy]

Any MTN reps still on here?
I called MTN this morning and was on hold for 2 hours with no pickup.

I got my 100 min as per my contract this morning but no Data (300MB) or SMS's (200).

SMS this morning also only mentioning i got credited with 100 Minutes.

PM me the details. I will get the correct team to investigate.

 

[Pearson6]

Same here, I bought data from MTN 1 Gig loaded it on Monday used like maybe 200 MB max and yesterday all the data is finished and their call centre is closed so WTF

 

[JazzeD]

Got hold of corporate support and they say that all the info has not gone over to the Live system after the upgrade and they will fix it today.
Holding thumbs!!

 

[Cheens]

The exact same thing happened to my wife.

The service on tablet also keeps saying restricted access.

MTN going to the gutters.

 

[akescpt]

The exact same thing happened to my wife.

The service on tablet also keeps saying restricted access.

MTN going to the gutters.

wife got no data as well but the mtn guy says it says she has on all the systems so im not sure anymore. I should have just switched her to prepaid as well. mtn going to the dogs.