MWEB ADSL slow today 13 November 2013

[Electron1]

We are experiencing slow connectivity. It's almost impossible to get through to MWEB call centre on various numbers.
I got through on my Cell and there is a recorded message that MWEB is experiencing slow connectivity and their engineers are attending to it.

Why have they not posted this on their outages page or on Twitter yet?

 

[Electron1]

Just posted on their Network status notices page under other:

Outage Num:17663
MWEB All outage affecting All Areas

MWEB members in all areas may experience problems sending emails at the moment. Our engineers are currently investigating. Please use the message centre on the MWEB portal as an alternative to send emails.
Start Date:2013-11-13 09:29:48
End Date:
Status:Open

 

[MWEBHelp]

We are experiencing slow connectivity. It's almost impossible to get through to MWEB call centre on various numbers.
I got through on my Cell and there is a recorded message that MWEB is experiencing slow connectivity and their engineers are attending to it.

Why have they not posted this on their outages page or on Twitter yet?

Hi Electron1

I am not aware of us experiencing a general outage with regards to speed.

Here is a link to current outages.

http://www.mweb.co.za/helpcentre/NetworkStatusNotices.aspx

 

[Electron1]

Thanks MWEBguy, see Outage Num:17663 as posted above.
We have been struggling with slow connectivity this morning, and trying 087 7000 222, 011 340 7165 and they are continually engaged.

 

[Franna]

My uncapped Mweb 4Mbps ADSL line also crawling since last night, with international the worst affected. Can it be due to Microsoft's patch Tuesday with auto IE11 update.

 

[AthenianOwl]

My Openweb account is flying at mach 2.2.

 

[MWEBHelp]

Thanks MWEBguy, see Outage Num:17663 as posted above.
We have been struggling with slow connectivity this morning, and trying 087 7000 222, 011 340 7165 and they are continually engaged.

Send me a PM with your MWEB details and provide me with a trace route to a local and international site.

Also please not that the number you were trying to call is the number from our premier support.

I believe that they were running a queue.

 

[MWEBHelp]

My uncapped Mweb 4Mbps ADSL line also crawling since last night, with international the worst affected. Can it be due to Microsoft's patch Tuesday with auto IE11 update.

Hi Franna, provide me with your MWEB details and trace route to a local and international site.

 

[TEXTILE GUY]

My Openweb account is flying at mach 2.2.

LOL ..... No "abusers" at OW.... gotta say my OW account is no probemo either
I will have to thank Mr. Beep, or start a happy OW thread, because I don't get throttled for days on end.